FAQs: Borrowing Materials How many items may I check out? How long may I keep items I check out? Do I have to return my library materials at the same location where I checked them out? How do I renew items and how many times may I renew an item? What happens if I forget to return my materials on time? What if I damage or lose a library item? What do I do if a DVD or CD I checked out is too scratched to play? What is my Personal Identification Number (PIN)? FAQs: Requesting Materials How do I request materials from other Great River Regional Library locations? How do I request materials that Great River Regional Library does not own? Is there a limit on the number of items I can request? How do you let me know my requested items have arrived? Where do I find the items that I have requested? How long will you hold my requested item for me? Can someone else pick up my requested items? How do I request materials to arrive at a specific time? FAQs: Computers & Internet Do you have wireless internet? How do I request use of the internet computers? How long can I use the internet computer? How much does it cost to make a copy or print from the computer? FAQs: Overdue, Damaged and Lost Items What are the fines for overdue materials? Can I pay my library balance by credit card? What is the maximum days overdue before I can no longer check out materials? Why does Great River Regional Library use a collection agency? Where should I direct questions about the collection agency and disputed charges? What is the maximum balance I may have to check out? May I return an item counted as lost? FAQs: Hours What are the library open hours? Library closures FAQs: Library Cards How do I get a library card? How much does it cost to get a library card? Can I use a card from another state's library to check out library materials? Where can I use my library card? Can I use a card from another Minnesota library to check out library materials? How do I renew my library card? How can I update my address or other information on my account? What if my library card is lost or stolen? FAQs: Other Equipment Do you have a copy machine? Do you have a scanner? Do you have a fax machine? FAQs: Other Services Who can help me with a research question? Do you have tax forms? FAQs: Programming Does Great River Regional Library offer programs and events? FAQs: Información y políticas de la biblioteca Información y políticas de la biblioteca FAQs: Catalog Help How do I request an item using the catalog? How do I suspend holds (requested items) on my account?