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Frequently Asked Questions
FAQs: Borrowing Materials
Fines Free FAQ
Does the library save my checkout history?
How many items may I check out?
How long may I keep items I check out?
Do I have to return my library materials at the same location where I checked them out?
How do I renew items and how many times may I renew an item?
What happens if I forget to return my materials on time?
What if I damage or lose a library item?
What do I do if a DVD or CD I checked out is too scratched to play?
What is my Personal Identification Number (PIN)?
FAQs: Requesting Materials
How do I request materials from other Great River Regional Library locations?
How do I request materials that Great River Regional Library does not own?
Is there a limit on the number of items I can request?
How do you let me know my requested items have arrived?
Where do I find the items that I have requested?
How long will you hold my requested item for me?
Can someone else pick up my requested items?
How do I request materials to arrive at a specific time?
FAQs: Computers & Internet
Do you have wireless internet?
How do I request use of the internet computers?
How long can I use the internet computer?
How much does it cost to make a copy or print from the computer?
FAQs: Overdue, Damaged and Lost Items
What are the fines for overdue materials?
Can I pay my library balance by credit card?
What is the maximum days overdue before I can no longer check out materials?
Why does Great River Regional Library use a collection agency?
Where should I direct questions about the collection agency and disputed charges?
What is the maximum balance I may have to check out?
May I return an item counted as lost?
FAQs: Hours
What are the library open hours?
Library closures
FAQs: Library Cards
How do I get a library card?
How much does it cost to get a library card?
Can I use a card from another state's library to check out library materials?
Where can I use my library card?
Can I use a card from another Minnesota library to check out library materials?
How do I renew my library card?
How can I update my address or other information on my account?
What if my library card is lost or stolen?
FAQs: Other Equipment
Do you have puzzles for borrowing?
Do you have a copy machine?
Do you have a scanner?
Do you have a fax machine?
FAQs: Other Services
Who can help me with a research question?
Do you have tax forms?
FAQs: Programming
Does Great River Regional Library offer programs and events?
FAQs: Información y políticas de la biblioteca
Información y políticas de la biblioteca
FAQs: Catalog Help
How do I request an item using the catalog?
How do I suspend holds (requested items) on my account?