FAQs: Requesting Materials

How do I request materials from other Great River Regional Library locations?

Almost any item at any Great River Regional library can be requested using the online catalog from home, work or at the library. Library staff can also assist you over the phone or within the library. Please know that if you use the GRRL library chat box, you may be connected with a librarian outside of GRRL. If this happens, you can still submit your request, and we will get back to you as soon as possible.

Check out our locations for open hours and contact information.

Is there a limit on the number of items I can request?

You may have up to 100 active requests on your account at one time. That includes requests that are waiting to be filled, in transit or being held for you at your chosen pick-up location. Any MnLink or other Interlibrary Loan requests will also appear on your request list once they are sent to Great River Regional Library from the lending library.

There is a limit of 20 holds (requests) on the digital library Overdrive / Libby.

 

Where do I find the items that I have requested?

Items requested online will automatically be sent to the pick-up location you chose for your account, but you may still select a different pick-up library at the time of the request.

Each GRRL library has a "Holds" shelf near the check-out desk where requested items are shelved, most often by patron's library card barcode number. If you are unsure how items on hold are shelved at your local library or where the "Holds" shelf is located, be sure to stop at the check-out desk and ask.