Circulating materials at any Great River Regional Library can be requested using the online catalog from home or at the library. Library staff can also assist you over the telephone or within the library. Check our schedule for times and locations.
Reference materials may be sent to your nearest Great River Regional Library location for use only in the library.
Once you have searched the catalog and determined that your item is not owned by Great River Regional Library, you may choose one of two options.
You may have up to 100 active requests on your account at one time. That includes requests that are waiting to be filled, in transit or being held for you at your chosen pick-up location. Any MnLink or other Interlibrary Loan requests will also appear on your request list once they are sent to GRRL from the lending library.
You may choose to have e-mail notification when your requests are ready for pick-up. Choosing e-mail notification also allows you to receive notification three days before a checked out item is due (note: non-receipt of a notice does not release you from your obligation to return items by their due dates).
Each library has a "Holds" shelf near the check-out desk where requested items are shelved, usually by your library card barcode number. If you are unsure how items on hold are shelved at your local library or where the "Holds" shelf is located, be sure to stop at the check-out desk and ask.
Items requested online will automatically be sent to the pick-up location you chose for your account, but you may still select a different pick-up library at the time of the request.
Holds (requested items) are available for pick-up at your chosen library for seven calendar days, including the day the items arrive in the library. You will be notified by phone, email, or letter - whichever preference you have chosen for your library account.
Holds (requested items) that become available for check out on your digital library account will remain available for three days. On the Overdrive app, you may set your digital account to automatically check out materials for you when they become available.
Yes, if your library card is present, another person may pick up your requested items from the "Hold" shelf for you.
It is not possible to guarantee delivery arrival times. It is possible to suspend requests within your account to delay delivery of requests for a period of time. You can access this feature yourself through the My Account tab in the catalog or ask library staff for assistance.
See: How do I suspent holds (requested items) on my account?