FAQs: Requesting Materials

How do I request materials from other Great River Regional Library locations?

Circulating materials at any Great River Regional library can be requested using the online catalog from home or at the library. Library staff can also assist you over the telephone or within the library. Check out our locations for open hours and contact information.

Requested reference materials may be sent to your nearest Great River Regional Library location for use only in the library.

Where do I find the items that I have requested?

Each library has a "Holds" shelf near the check-out desk where requested items are shelved, usually by your library card barcode number. If you are unsure how items on hold are shelved at your local library or where the "Holds" shelf is located, be sure to stop at the check-out desk and ask.

Items requested online will automatically be sent to the pick-up location you chose for your account, but you may still select a different pick-up library at the time of the request.

How long will you hold my requested item for me?

Holds (requested items) are available for pick-up at your chosen library for seven calendar days, including the day the items arrive in the library. You will be notified by phone, email, or letter - whichever preference you have chosen for your library account.

Holds (requested items) that become available for check out on your digital library account will remain available for three days. On the Overdrive app, you may set your digital account to automatically check out materials for you when they become available.