A PIN is a 4 digit number that acts like a password when logging into your online account or using any Great River Regional Library public internet computer.
If you registered for a library card with us prior to August 1, 2017, your PIN may have been automatically set to the month and date of your birth. For example, if you were born on October 15, 1960, then your PIN would be 1015. After August 1, 2017, you were able to choose your own PIN at the time you registered for your library card.
If you've forgotten your PIN or want to change it, you can reset your PIN in one of two ways:
- Use our Change My PIN online form
- Go in person to one of our locations during open hours. Please note: Library staff cannot reset PINs over the phone or via email.
Tips for a secure PIN:
- Do not use a string of numbers or the same number repeated.
- Do not use the last four digits of your social security card or phone number.
- Do not use the birthdates, anniversary, or other significant dates for yourself or family members.