FAQs: Fines & Fees

What Are The Fines For Overdue Materials?

Children's Materials: Children's materials loan for three weeks. Overdue charge will be 10 cents/day.

Children's DVD and VHS: Most children's VHS and DVD items loan for seven days, including the day checked out. A limited collection has a designated three-week loan period. Overdue charge will be 10 cents/day.

Other VHS: VHS items excluding children's materials loan for seven days, including the day checked out. A limited collection has a designated three-week loan period. Overdue charge will be 25 cents/day.

Why Does GRRL Use A Collection Agency?

Great River uses a collection agency, Unique Management Services, in order to recover materials and fees. The main goal of using the collection agency is to remind patrons of their overdue items and encourage returning them. If an account has a balance of $25 or more for 21 days, the account will be sent to the collection agency and a $10 fee added to the account. Parents or guardians are responsible for the accounts of their minor children. You may also contact the Patron Services Specialist at (320) 650-2510 if you have questions about collection agency charges and fines.