GRRL Policies

GRRL Policies admin Tue, 02/16/2016 - 16:48

Bylaws of the Great River Regional Library Board of Trustees

Bylaws of the Great River Regional Library Board of Trustees admin Tue, 07/26/2016 - 13:48

Article I. Name

This organization shall be called "The Board of Trustees of the Great River Regional Library" existing by virtue of the provisions of Section 134.20 of the Laws of the State of Minnesota and the Regional Library Agreement and exercising the powers and authority and assuming the responsibilities delegated to it under said statute and agreement. Great River Regional Library is organized exclusively for educational purposes including for such purposes, the making of distributions to organizations that qualify as exempt organizations under Section 501(c)(3) of the Internal Revenue Code or the corresponding section of any future federal tax code.

Article II. Purpose

The purpose of the Great River Regional Library Board of Trustees is to represent the Library to the people and to the governing officials. It is the trustee's obligation to see that adequate funds are obtained for good library service, to promote the best possible use of all library resources in the area, to improve existing services and extend library service to those not previously served.

Article III. Board of Trustees

Section 1. Number and Qualification

The board is composed of 15 members as appointed by their respective County Boards of Commissioners according to the provisions of the regional service agreement and representing the counties of Benton, Morrison, Sherburne, Stearns, Todd and Wright.

Any party with two or fewer trustees is allowed to have an official alternate who in the absence of the official delegate may be seated and have the right to vote. This alternate will be paid per diem by GRRL when voting.

Section 2. Term of Office

The terms of the trustees shall be three years and shall end with the calendar year, provided always, however, that each trustee shall hold office until the successor is appointed. A trustee may serve a total of three three-year terms for a total of no more than nine years of service.

A trustee who has served nine years or a total of three full terms may be reappointed after a one-year lapse of membership.

Section 3. Termination of Trustee's Term

A trustee's term shall terminate immediately in the event such member:

  1. resigns as trustee; or
  2. is removed by the appointing authority for misconduct or neglect; or
  3. ceases to reside for voter qualification purposes within that part of the geographical territory of the party who appointed him or her in which such party levies a tax to provide its contribution to the general operating fund of the library.

Resignation shall be effective upon delivery in writing to the President of the board and the governing body of the appointing party. The governing body of a party may remove a trustee appointed by such party for misconduct or neglect. Trustees who are appointed by virtue of their elected office may be replaced if not re-elected.

Section 4. Disqualifications, Vacancies

Any member who moves out of the political subdivision he/she represents shall be responsible for notifying the Library Executive Director. Upon receipt of such notification, the position shall be declared vacant.

A trustee may be terminated from the board due to excess absences, three consecutive meetings without sufficient reason or without any notification. When any trustee fails to attend at least three consecutive meetings of the board, the board may declare his/her position vacant.

It shall be the duty of the President to notify the appointing governing body of the vacancy. Vacancies on the board shall be reported to the governing body of the party whose appointed trustee has left office and shall be filled for the unexpired term.

Article IV. Officers

Section 1.

Officers of the board shall be chosen at the regular annual meeting of the board and shall be as follows: President, Vice President, Secretary and Treasurer to serve until successors shall be elected and qualified. An officer may succeed himself, provided, however, that a President or Vice President shall not serve more than two consecutive terms.

Section 2. Vacancies

If a vacancy occurs in an office, the board shall select a successor to the office at the next regular meeting who shall serve until the next annual meeting.

Section 3. Duties of Officers

The President of the board shall attend all meetings, appoint all committees and serve as an ex-officio member of such committees, certify all bills approved by the board, authorize calls for special meetings and generally perform the duties of a presiding officer.

The Vice President shall preside in the absence of the President and shall assume the duties of the President in case of a vacancy until the next regular board meeting.

The Secretary shall be responsible for the maintenance of a true and accurate account of all proceedings of the board meetings.

The Treasurer shall receive and be custodian of all money belonging to the Library from whatever source derived. The Treasurer shall be the custodian of all bonds belonging to the Library. The Treasurer will serve on the Finance Committee.

The board may at its annual meeting delegate such custodial duties to the Finance Manager. That person shall be responsible for investments, maintaining cash receipts and disbursements and preparing financial statements.

Article V. Meetings

Section 1. Regular Meetings

A schedule of the regular meetings of the GRRL board shall be kept on file at GRRL's administrative office in St. Cloud, Minnesota. The schedule shall include the date, time and location of the meetings. The schedule of meetings shall also be posted on the principal bulletin board of GRRL located at the St. Cloud Public Library. The regular meetings shall be held in January, March, May, July, September and November. The annual meeting shall be held in January and the schedule of regular meetings for the coming year shall be determined at the September meeting and re-affirmed at the annual meeting. If the board decides to hold a regular meeting at a time or place different from the time or place stated in its schedule of regular meetings, it shall give the same notice of the meeting that is provided for a special meeting.

Section 2. Special Meetings and Work Sessions

Special meetings and work sessions of the Board of Trustees may be called by the President or upon written request of three members for the transaction of business as stated in the meeting request. Notice stating the time and place of any special meeting or work session and the purpose for which called shall be given each member of the Board of Trustees or Executive Committee at least three days in advance of the meeting.

Written notice of the date, time, place and purpose of the special meeting or work session shall be placed on the principal bulletin board of GRRL located at the St. Cloud Public Library at least three days before the date of the meeting. The notice shall also be mailed or otherwise delivered to each person who has filed a written request for notice of special meetings or work sessions with GRRL at least three days before the date of the meeting.

Section 3. Quorum

A quorum for transaction of business shall consist of a simple majority of the membership.

Section 4. Order of Business

The order of business at regular meetings shall be as follows:

  • Call to order
  • Adoption of agenda
  • Approval of minutes
  • Public Open Forum
  • Approval of bills
  • Approval of financial reports
  • Consent Agenda
  • Communications
  • Presentations
  • Staff Reports
  • Report of committees
  • Unfinished business
  • New business
  • Board Open Forum
  • Adjournment

Section 5. Parliamentary Authority

Robert's Rules of Order, latest revised edition, may be used as a guide to govern the order and procedure of the board for all matters not otherwise covered by these bylaws.

 

Article VI. Committees

Section 1.

In accordance with the regional library agreement, an Executive Committee shall have and exercise in the intervals between regular meetings all the powers of the full board except to:

  1. Set an annual operating budget and/or;
  2. Overturn decision(s) which were previously enacted by a majority vote of the full Board.

This committee shall consist of one member from each political subdivision (including board officers) plus the past president if still serving on the board. Meeting times and locations shall be subject to Article V, Section 1 of these bylaws.

 

Section 2.

Special committees for the study and investigation of special problems may be appointed by the President.

 

Section 3.

The President shall appoint a Personnel Committee whose duties shall be recommendations to the Board of Trustees on personnel policy and any other matters pertaining to library personnel. The appointed members of this committee shall include the board president who is not to serve as the committee chairperson.

 

Section 4.

The President shall appoint a Finance Committee to oversee GRRL’s fiscal responsibilities. The committee shall consist of seven (7) voting members, consisting of a commissioner from each of the six member counties, and one citizen-at-large member.

The committee shall include the President and Treasurer who shall participate in all meetings of the Finance Committee. The President and Treasurer shall serve as ex officio members of the committee unless: (1) they also are a county commissioner serving as an official member of the Finance Committee; or (2) if the President or Treasurer is also the designated citizen member of the Finance Committee who can therefore participate as a voting member of the committee. There will never be more than seven (7) voting members of the Finance Committee to ensure that the Finance Committee does not become a quorum of the full Library Board of Trustees. The recommendations of the Finance Committee will be advisory only - all final budgeting decisions are reserved to the full Board of Trustees at a meeting properly called for that purpose.

The Finance Committee shall have the authority to perform the following functions and other duties delegated by the full Board of Trustees:

  1. Appoint a member to participate in the annual post-audit meeting;
  2. Assist in preparation of preliminary budget;
  3. Review final draft of budget;
  4. Make recommendations regarding requests for expenses in excess of budget;
  5. Review quarterly and annual financial reports.

 

Section 5.

The President shall appoint two to three GRRL Board members to the Fund Development Committee whose duties shall be advance fundraising for Great River Regional Library and help build increased financial support from external resources.

 

Article VII. Duties of the Board

The duties of trustees consist of carrying out the powers given them by Minnesota State Statutes and the regional library service agreement. It is their duty and responsibility to:

  1. Determine the policy of the library system to ensure the highest possible degree of operating efficiency.
  2. Select and appoint a competent Library Executive Director.
  3. Advise in the preparation of the annual library system budget, approve it, and ensure that adequate funds are provided to finance the approved budget.
  4. Study and support legislation which will bring about improved library service for residents.
  5. Cooperate with fellow board members by supporting final Board decisions.
  6. Maintain positive public relations related to Board decisions and actions.
  7. Review the Great River Regional Library signatory agreement every three (3) years.

Article VIII. Library Executive Director

Library Executive Director

The Library Executive Director shall be considered the executive officer of the board and shall have sole administration of the Library under the direction and review of the board. The Executive Director shall be held responsible for the care of the buildings and equipment; for the employment and direction of the staff; for the efficiency of the library service to the public; and for the operation of the Library under the financial conditions set forth in the annual budget. The Executive Director shall attend all board meetings except when excused.

 

Evaluation

On an annual basis, the Board of Trustees shall evaluate the job performance and compensation of the Executive Director.

 

Article IX. Limitations

No member of the board or immediate relative of a board member shall be considered for staff employment. No member of the board or immediate relative of a board member shall use for personal use or profit the resources, business, finances or contracts of the library that are not intended for personal use or profit.

Article X. Travel and Per Diem

Section 1. Travel

Board members will be reimbursed for actual mileage to attend library related meetings and conferences at a per mile rate to be determined by board action and reviewed periodically or at current air transportation rates, if such rates are less than travel cost by vehicle including mileage, lodging, meals, etc., as permitted by state or federal law.

 

Section 2. Mileage

Board members will be reimbursed for actual mileage to attend library related meetings at a per mile rate to be determined by board resolution and reviewed periodically or at current air transportation rates if such rates are less than travel cost by vehicle including mileage, lodging, meals, etc.

 

Section 3. Per Diem

Board members may receive a per diem payment, as permitted by state or federal law, for attendance at regular board meetings, special board meetings, executive committee meetings, special committee meetings,and conferences at a rate to be determined by board action and reviewed periodically.

 

Section 4. Other

Other expenses incurred by Board members related to service on the GRRL Board which are not otherwise addressed in these by-laws should be pre-authorized by the Board to be eligible for reimbursement as permitted by state or federal law.

 

Article XI. Dissolution

Upon the dissolution of Great River Regional Library, assets shall be distributed to its respective counties for a public purpose, for one or more exempt purposes within the meaning of section 501(c)(3) of the Internal Revenue Code, or the corresponding section of any future Federal tax code. Any assets not so disposed shall be disposed of by a court of competent jurisdiction of the county in which the principal office of GRRL is located. Disposal shall be made exclusively for exempt or public purposes, or be made to such organization or organizations as the court shall determine to be organized exclusively for such purposes.

 

Article XII. Amendments

These bylaws may be amended at any regular meeting of the board with a quorum present, by majority vote of the members present, providing the amendment was stated in the call for the meeting.

 

Article XIII. Precedence

Where these bylaws conflict with state and federal statutes or regulations, or with the library service agreement, said statutes and regulations shall have precedence.

 

Amendment History

Adopted September 10, 1985
Amended September 10, 1996; May 11, 1999; July 13, 1999; May 9, 2000; May 13, 2003; May 9, 2006; November 10, 2009; March 15, 2011; May 10, 2011; November 15, 2011; September 16, 2014; September 15, 2015; July 18, 2017; September 18, 2018; March 15, 2022; July 18, 2023

GRRL Administration Policies

GRRL Administration Policies patriciaw Tue, 07/26/2016 - 16:41

Introduction
Chapter 1. Cooperation for Development of Public Library Service
Chapter 2. Organization
Chapter 3. Community Relations
Chapter 4. Service
Chapter 5. Data Practices
Chapter 6. Conflict Of Interest


Introduction

Administration Policies have been prepared as guidelines to the operation of the library within the structure of its mission to the communities we serve. These policies shall be subject to review. Procedural interpretation and implementation shall be at the discretion of the Executive Director.

  1. The library shall assemble, organize, preserve and make easily available library materials in accordance with the Collection Development Policy adopted by this Board.
  2. The staff will promote the resources and services of the library to encourage use by our patrons.
  3. To this end, the library staff shall be expected to know the resources of Great River Regional Library and the availability of resources of other libraries in the area.

The term “library” used throughout this policy is meant to convey all Great River Regional Library locations.

Approved Date: prior to 11/2010
Effective Date:
Revised Date: 03/19/19

Administration Policies: Cooperation for Development of Public Library Service

Administration Policies: Cooperation for Development of Public Library Service

Chapter 1. Cooperation for Development of Public Library Service

To develop and increase effective library service and to strengthen resources, the library shall cooperate with and take advantage of the services offered by the Minnesota Department of Education State Library Services. The development of maximum effective library service shall be promoted through cooperation with other libraries and institutions in the area and state, through membership in the Central Minnesota Library Exchange (CMLE), and through participation in Council of Regional Public Library Administrators (CRPSLA), MINITEX Library Information Network and Minnesota Library Information Network (MNLINK). The library shall maintain institutional memberships in the American Library Association and the Minnesota Library Association.

Recognizing the advantage to the citizens of the community, the library will participate in such cooperative services as reciprocal book return, interlibrary loans, library delivery and such other services as may be economically feasible and efficient. Generally, the library shall not duplicate special services being furnished to agencies or individuals in the community by another library system, but will promote and advertise the availability of these services.

There is an inter-relationship between libraries of all types, and services may overlap between public and non-public libraries. In order to expand access and services and to seek more efficient methods of operation, GRRL will seek collaborative relationships with academic, school and other libraries.

The public library complements and supplements school libraries and media centers but carries the broader responsibility to the total community. Whenever possible, GRRL will make an effort to supplement the curriculum of local schools and develop complementary services.

Approved Date: prior to 11/2010
Effective Date:
Revised Date: 03/19/19

admin Thu, 05/09/2019 - 14:16

Administration Policies: Organization

Administration Policies: Organization

Chapter 2. Organization

2A. Organizational Documents

2A.1 2022-2025 GRRL Strategic Plan

2A.2 Signatory Agreement

2A.3 Library Branch Agreement

2A.3A Branch Facility Non-Compliance Process

2B. Library Development

2B.1 GRRL Library Development Plan [document]

2C. Organization - Facilities

The Great River Regional Library shall provide comprehensive library resources and services for the communities we serve.

Centralized services and administration, including accounting, human resources, communications, fund development, information technology and collection development, is housed within the regional headquarters in St. Cloud.

In addition to housing the administrative functions, the St. Cloud Public Library will hold a strong reference resource for the community with a broad range of materials, electronic and traditional, both circulating and non-circulating, for adults and children, consistent with the standards of GRRL Collection Development Policy.

All libraries shall provide library service to their communities and neighborhoods which reflects those community interests. This service should include: maintaining popular circulating and general reference collections; providing quick reference and information; access to electronic resources; providing access to resources; and planning and conducting programs.

Approved Date:
Effective Date:
Revised Date: 05/11/10, 03/19/19

2D. Organization - Staff

The library staff is committed to providing excellent patron service, following the library’s patron service standards and creating good rapport with the community. They shall be alert to recent developments in librarianship and new avenues of service. Staff may be called upon to interpret the rules and regulations of the library. The services available shall be limited only by the creative imagination of the staff and the funds available. Programs are offered that are of interest to our patrons and to the communities we serve. Often, staff, because of their training or personal expertise, will provide programs to children, young adults and adults. Often, staff create the concept and arrange for outside speakers or presenters. The staff shall maintain communication with other staff members, colleagues within the area and with community sources of information and development.

Approved Date:
Effective Date:
Revised Date: 05/11/10, 03/19/19

admin Thu, 05/09/2019 - 14:22

2022-2025 GRRL Strategic Plan

2022-2025 GRRL Strategic Plan

OVERVIEW

For over 50 years, the residents of Benton, Morrison, Sherburne, Stearns, Todd and Wright have looked to Great River Regional Library for excellent and efficient public library services.

Our new long-range plan outlines how we will improve and enhance the lives of our residents and users. We aim to be the place where people in our communities can find and use trusted information they need to thrive.

MISSION & VISION

Mission: Explore, Learn, Connect.
Vision: The Neighborhood Gateway: Inspiring Central Minnesota to shape the future through exploration, knowledge and connection.
Theory of Change: People in our communities can find and use trusted information they need to thrive.

CORE VALUES

Core Values: Great River Regional Library is a PATRON CENTERED organization, and we express this commitment through three Core Values:

  1. EXCEPTIONAL SERVICE

    • We are an empowered, knowledgeable staff.
    • We speak and act with honesty and integrity.
    • We operate with respect for all, and appreciate our opportunity to serve.
    • We provide free and equal access to information.
  2. FORWARD THINKING

    • We challenge ourselves to always do better.
    • We explore innovation and new ideas.
    • We are responsive to a changing world, and will build on past success.
    • We promote lifelong learning.
    • We anticipate future service needs.
  3. COMMUNITY FOCUS

    • We build trust with one another, and operate as a team.
    • We communicate openly.
    • We create partnerships throughout the communities that we serve, to promote our libraries and services.
    • We are inclusive, and embrace diversity.

STRATEGIC PRIORITIES

Strategic Priority: Literacy

Our communities develop a strong culture of literacy.

Goal 1: Provide services to advance users’ literacy skills.

  1. Objective 1: Increase regularly offered virtual regional programs in areas identified in Edge benchmarks:
    • How to use online government resources.
    • Job search, workforce skills or professional certification.
    • Using online health and wellness resources, including electronic health care.
    • Small business development and entrepreneurship.
    • Using or navigating online educational content resources.
    • How to become a citizen.
  2. Objective 2: Expand the eBook, eAudiobook and database collection.
  3. Objective 3: Enhance the physical collection of library materials.

Strategic Priority: Access

All users feel welcome at the library and can easily access library services.

Goal 1: Expand efforts to make the library more welcoming and easier to access.

  1. Objective 1: Eliminate late fees on all library materials to remove a major barrier to access.
  2. Objective 2: Increase display of library materials to represent a wide range of experiences and viewpoints at all libraries.
  3. Objective 3: Have programs and services for patrons with special needs.
  4. Objective 4: Maximize accessibility of digital tools and library website.

Strategic Priority: Library Awareness

Community members view the library as a trusted institution in which to meet and exchange views.

Goal 1: Expand awareness of the library’s role in the community.

  1. Objective 1: Increase targeted advertising to reach a wider audience.
  2. Objective 2: Increase awareness of digital tools.
  3. Objective 3: Increase the information about diversity, equity and inclusion efforts with the GRRL Board.
  4. Objective 4: Build GRRL’s culture of philanthropy.

Goal 2: Develop partnerships and collaboration with community organizations.

  1. Objective 1: Maximize partnerships with community organizations that serve those unable to come to the library in person.
  2. Objective 2: Increase collaboration with community organizations to offer resources and provide training and skill building.
  3. Objective 3: Increase presentations about library services to share information and gather feedback.
  4. Objective 4: Increase donor support of the library.

Strategic Priority: Operational Excellence

We use resources effectively and anticipate future needs.

Goal 1: Enhance efforts to offer effective and welcoming library service.

  1. Objective 1: Increase training to support access and awareness.
  2. Objective 2: Improve recruitment processes and job descriptions.
  3. Objective 3: Have a formal assessment process for library programs and services.
  4. Objective 4: Continue efforts to address diversity, equity & inclusion in the library.
  5. Objective 5: Maximize library financial investment options.

Goal 2: Provide up-to-date library technology.

  1. Objective 1: Have a formal library technology management plan, and make it available for all staff to consult.
  2. Objective 2: Have a formal network security practices document for timely application of updates and patches.
admin Wed, 08/04/2021 - 09:14

GRRL Signatory Agreement

GRRL Signatory Agreement admin Thu, 07/28/2016 - 10:24

GREAT RIVER REGIONAL LIBRARY AGREEMENT

[Download PDF of Agreement with signatures]

(Approved by GRRL Board of Trustees, April 9, 1985)
(Revised May 14 & July 16, 1985)
(Revised October 10, 1989)
(Revised March 16, 1993)
(Revised May 6, 1994)
(Revised December 31, 1996)
(Revised July 10, 2001)
(Revised January 10, 2006)

(Amended August 19, 2015)
 

WHEREAS, we the undersigned have each officially acted to establish public library service in our respective counties and provided for the financial support for such service; and

WHEREAS, it is the mutual desire to strengthen and improve public library service for said counties; and

WHEREAS, it appears advantageous to accomplish this in a practical and economical manner through the operation of the public library services in said counties jointly; and

WHEREAS, legal authority for the joint operation of such public library services is provided for in Minnesota Statutes Section 134.11, 134.12, 134.20 and 471.59.

NOW THEREFORE, we the undersigned, the County of Benton, the County of Morrison, the County of Sherburne, the County of Stearns, the County of Todd, and the County of Wright, all municipal corporations organized under the laws of the State of Minnesota pursuant to the Constitutions and Laws of the State of Minnesota, do hereby enter into the following Agreement with the full intent of establishing, strengthening and improving public library services in all the areas to which we are responsible.

1. PURPOSE

1.1 It is the purpose of this Agreement to establish, strengthen and improve public library services in said counties by operating a regional public library system, and combining its operations with such existing public libraries as may wish to join.

1.2 It is the purpose of this Agreement to continue library service to the counties of Benton, Morrison, Sherburne, Stearns, Todd and Wright, and such other municipalities located within the established geographical area as may wish to join.

1.3 It is the purpose of this Agreement to provide library services to all residents of that part of the geographical territory in which any member levies a tax for library purposes to the services of the library.

The governing board and its personnel hired to administer and operate the public library service herein provided for, shall be responsible to see that all areas receive their full and due share of attention and service.

2. THE GOVERNING BOARD

The Library shall be governed by a board of trustees, consisting of fifteen (15) trustees which shall have all the powers and duties of county library boards as provided in the Minnesota Statutes, Section 134.20 and shall be constituted as follows:

2.1 Trustees shall be appointed by the governing boards of the parties to this Agreement. The seats shall be distributed on the basis of budget shares except that no signatory shall have less than one seat.

2.2 Any trustee appointed by a party shall reside for voter qualification purposes within that part of the geographical territory of such party in which such party levies a tax to provide its contribution to the general operating fund of the Library.

2.3 No more than one trustee appointed by each party shall be a member of the governing body of such party.

2.4 Any party with two or fewer trustees is allowed to have an official alternate who, in the absence of the official delegate, may be seated and have the right to vote. This alternate will be paid per diem by GRRL when voting.

2.5 Terms of Trustees

2.51 The expiration dates of the terms of trustees serving on the board at the time of the adoption of this Agreement shall remain in force.

2.52 The terms of the trustees shall be three years and shall end with the calendar year, provided always, however, that each trustee shall hold office until the successor is appointed.

A trustee may serve a total of three three-year terms (no more than nine years total).

A trustee who has served nine years may be reappointed after a one year lapse of membership.

2.6 Termination of Trustee's Term

A trustee's term shall terminate immediately in the event such member:
Resigns as trustee; or

Is removed by the appointing authority for misconduct or neglect; or

Ceases to reside for voter qualification purposes within that part of the geographical territory of the party who appointed him or her in which such party levies a tax to provide its contribution to the general operating fund of the Library.

Resignation shall be effective upon delivery in writing to the president of the board and the governing body of the appointing party. The governing body of a party may remove a trustee appointed by such party for misconduct or neglect. Trustees who are appointed by virtue of their elected office may be replaced if not re-elected.

2.7 Vacancies

Vacancies on the board shall be reported to the governing body of the party whose appointed trustee has left office and shall be filled for the unexpired term.

2.8 Officers of the Board

The officers of the board shall be a president, a vice president, a secretary, and a treasurer.

Officers shall be elected at each annual meeting of the board. Each officer shall hold office until the next annual meeting of the board or until the successor is elected and qualifies or until he/she resigns as officer or ceases to be a trustee, except that any officer may be removed at any time, with cause, by the affirmative vote of a majority of the entire board.

2.9 Board Organization

The annual meeting of the board shall be held in January of each year at the time and place designated by the board. The board shall adopt such by-laws and policies for the governance of the Library as may be expedient and in accordance with the law. Except as otherwise specifically provided in other provisions of this Agreement a majority of the trustees shall constitute a quorum for the transaction of business.

The President may appoint committees as needed.

3. FUNDING

3.1 The Library shall operate on a calendar year basis, and a budget shall be prepared and adopted by the board for each calendar year by a vote of not less than two-thirds plus one of the voting members present, copies of which shall be filed by the board with the county auditor of each participating county.  Failure to pass a budget prior to August 1 of the preceding year for which the budget is being established shall mean that the budget will be the same for the next year.

3.2 The amount of the annual contribution to the general operating fund of the Library by each party for each year shall be determined as follows:

3.21 The library board shall present an annual operating budget for each year to the governing body of each party prior to August 1 of the preceding year.

3.22 Such annual budget shall state the total contribution to be made to the general operating fund of the Library for such year.

3.23 The contribution of each party to the general operating fund of the Library for each year shall be determined as follows:

3.231 The minimum contribution of any party to the general operating fund of the Library shall be the amount necessary for participation in state and federal grant programs.

3.232 The contribution of any party not falling within the minimum contribution requirements as set out in 3.321 above, shall be calculated as follows:

a) The general operating fund of the Library shall be reduced by the minimum contribution made by any party whose contribution is calculated under section 3.231 above.

(b) The resulting remainder of the general operating fund shall be assessed to each remaining party with one-third of required funding assessed on a per capita basis, one-third of the required funding assessed on a net tax capacity basis and one-third of required funding assessed on the basis of percentage of total system patron registration.
All residents and property of non-participating municipalities shall be excluded from any formula calculations. For all purposes relevant to population, the population shall be determined by the most recent published estimates provided by the Minnesota State Demographer's Office. For all purposes relevant to net tax capacity, the net tax capacity shall be determined by the most recent figures determined by the Minnesota State Department of Revenue. For all purposes relevant to system patron registration, registered borrowers shall be determined by the figures from January 1st of the current year.

(c) For purposes of setting the contribution of each party for the 1995 GRRL Operating and Capital Budgets, the formula shall be as specified as in Section 3.232 (b) except that four-ninths shall be assessed on a per capita basis, one-ninth on a net tax capacity basis and four-ninths on the basis of system patron registration. For purposes of setting the contribution of each party for the 1996 GRRL Operating and Capital Budgets, the formula shall be as specified as in Section 3.232 (b) except that seven-eighteenths shall be assessed on a per capita basis, four-eighteenths on a net tax capacity basis and seven-eighteenths on the basis of system patron registration.
The formula for setting the contribution of each party in Section 3.232 (c) shall expire on January 1, 1997 and shall revert to the method as specified in Section 3.232 (b).

3.24 Each party's contributions to the operating fund of the Library shall be made in quarterly installments on or before January 2, April 1, July 1 and October 1, for each calendar year.

3.25 The parties shall agree to meet whatever requirements are established in statute and rules for participation in state and federal grant programs.

4. DISBURSEMENT OF FUNDS

4.1 The treasurer shall receive and be custodian of all money belonging to the Library from whatever source derived. The treasurer shall be the custodian of all bonds belonging to the Library.

The board may at its annual meeting delegate such custodial duties to the Finance Manager. That person shall be responsible for investments, maintaining cash receipts and disbursements, and preparing financial statements.

4.2 The Finance Manager shall present comprehensive monthly financial and budget reports to the board.

The board shall have a comprehensive audit of the account of the Library made annually. Such audits shall be made by a certified public accountant and the report of such audits shall be rendered to the board and copies of such report shall be filed with the county auditor of each participating county.

4.3 The library board may, by resolution, adopt rules and regulations concerning accounting methods and disbursement of funds, not inconsistent herewith.

5. NEW MEMBERS

Any eligible municipality or governmental entity may join Great River Regional Library, with the approval of the board of trustees, upon accepting all the terms and conditions of the Agreement. The board of trustees shall establish such special provisions as are appropriate for integration of the new participating unit into its services and budget. New members must agree to a three-year commitment of membership.

6. TERMINATION

6.1 Voluntary Termination

A party may withdraw from the Library as follows:

(a) A party may withdraw by giving written notice of its withdrawal to all other parties and to the director, or acting director, of the Library, said notice of withdrawal to be delivered before the start of a calendar year with said withdrawal to take effect at the end of such calendar year.

(b) Upon delivery of such notice, trustees who are appointees of such party shall no longer vote on any matter which shall relate to the operation or maintenance of the Library from and after the effective date of such withdrawal. Such trustees shall not be counted in the quorum for voting on any matters effective after the date of such withdrawal.

(c) If the Library terminated on or sooner than the end of such final year, said party shall share in the distribution of the assets of the Library in accordance with the following provisions on termination.

(d) If Section 6.3 below does not apply, then following the withdrawal of said party at the end of such final year, said party shall be entitled to receive the following full satisfaction of any rights it has as a party to this Agreement.

(1) If said party has one or more facilities which have operated as a party of the Library during such final year and it is the intent of said party to continue to operate such facilities as public libraries, the library shall transfer to said party a collection of books and other library materials which is representative of the kind of collection which such facilities have had on hand during such final year in an amount equal to the parties' capital account for library materials. This transfer of assets to said party shall be subject to a claim of a portion of such assets by the Minnesota Department of Children, Families and Learning as a revision of state and federal grants arising on the withdrawal of said party. The Library shall retain title to such collections until it receives a release from the Minnesota Department of Children, Families and Learning in respect to its revision claim.

(2) All furniture and other tangible personal property (other than books and other library materials) which were originally owned by such party (or any political subdivision within the geographical territory of such said party) or which was directly paid for by such party other than through its contribution to the general revenue fund of the Library shall be transferred from the Library to such party.

6.2 Re-joining the Regional Library

A party which has withdrawn from the Library may seek to again become a party to this Agreement, but it may not do so unless all of the then parties to this Agreement agree in writing to the amendment of this Agreement to allow for the re-entry of such former party and to provide the terms and conditions upon which such former party may re-enter this Agreement as a party. One of the conditions which may apply to such former party's re-entry as a party to this Agreement may be that such party pay a re-entry fee to the Library to assist the Library in the development of its materials collection. The amount of this fee, if any, shall be determined by all of the then parties to this Agreement and it shall be in such amount as the then members deem appropriate. Members who re-join must agree to a three-year commitment of membership.

6.3 Total Termination

The Library shall continue until termination by mutual consent of the parties. Any party which has delivered written notice of its withdrawal as provided in Section 6.1, subdivision (1) shall be deemed to have consented to termination for purposes of the preceding sentence. Upon the termination of the Library, the assets of the Library shall be distributed or applied in the following order:

(a) Payment of Library debts;
(b) Delivery to each party of a collection of library materials equal to the amount of its capital accounts;
(c) Distribution of the balance of assets in proportion to each party's total contribution to the general revenue fund of the Library from the commencement of the Library to its termination.

The board shall appoint a committee to make a distribution of the assets of the Library and such committee may make such distribution wholly or partly in kind by allotting and transferring specific assets as a part of a whole of any one distributive payment or share at current values.

6.4 Capital Shares

Upon entering this Agreement, each party agrees to contribute to the Library its collection of library materials owned by it and devoted to use for library purposes. If a party to this Agreement has formerly been a party of the Great River Regional Library, the initial valuation of its collection of library materials shall be carried forward to this Agreement. The 1969 capital account or the capital account on the date of initial membership of each party, whichever date is later, is as follows:

Benton County $.00
Morrison County $9,585.00
Sherburne County $17,081.00
Stearns County $149,945.00
Todd County $.00
Wright County $35,512.00
St. Cloud $268,599.00

At the conclusion of the annual accounting, the parties' capital accounts shall be adjusted as follows:

(a) Increased by the percentage of the annual increase in the Library's collection of library materials which corresponds to that party's contribution to the annual Library budget; and,

(b) Decreased by the percentage of any decreases in the Library's collection of library materials caused by theft, loss, destruction or removal from circulation which corresponds to that party's contribution to the annual Library budget.

(c) Increased by the stated or appraised value of any gift of library materials exceeding $300 to a library located within the geographical territory of a party herein. Notwithstanding the language above, any such donation shall remain part of the permanent collection of that library, subject to circulation as permitted by the Rules and Regulations of the Library. In the event of withdrawal from the Library or termination of the Library system, such gifts shall be first applied to reduce the party's capital share.

Each party shall retain title to all other assets, including equipment, building and fixtures, that it had at the time of joining in this Agreement or any prior agreement respecting the Great River Regional Library system. In the event of withdrawal from the Library or termination of the Library system, all assets owned by a party shall continue to be their property.

Any non-collection assets owned by the Library at the time of this Agreement, or acquired thereafter, shall be and remain the property of the Library. The capital accounts of the parties shall not be adjusted to reflect the increase or decrease in the amount of such assets. Any such property owned by the Library shall be distributed to the parties only upon the total termination of the Library as provided in paragraph 6.3.

7. OTHER

7.1 Agreements with Other Bodies

The library board shall have authority to enter into agreements with other libraries or regional library systems or with other agencies or providers of library services as will in its opinion provide for efficient and economical library services in areas served by the Great River Regional Library.

7.2 Any amendment to the Agreement shall require the concurrence of at least all but two (2) of the parties to this Agreement at the time the proposed amendment is voted on with the following exception. Amendments to Article 3 will require unanimous consent.

7.3 The effective date of this Agreement shall be upon ratification provided, however, that 2.1 shall become effective on the next January 1st following ratification.

7.4 Default

In the event any party to this Agreement is in default under the terms of this Agreement, including but not limited to a failure to make payments when due, the library board may, in addition to any other remedies available to it, bring an action for specific performance to compel the performance by the defaulting party of its obligations according to this Agreement. In the event the library board brings an action to enforce any provision of this Agreement and prevails, it shall be entitled to all its costs, disbursements and attorney's fees incurred as a result of said action.

If any party fails or refuses to contribute its allocated share of required funds, when and as the funds are required as herein set forth, time being of the essence of this requirement, the defaulting party may not exercise its voting rights pursuant to this Agreement while they are in default. If a member is more than (30) days in default, a penalty fee may be assessed. The penalty fee shall be a percentage of the amount due calculated at the treasury bill discount rate in effect on the 30th day of default. If any party is in default for a period of six (6) months, the library board may vote to terminate the defaulting party's membership in the Library. Such termination shall be treated as a voluntary termination of the defaulting party as of the date the payment was due.

 

BENTON COUNTY STEARNS COUNTY
By _____________________________ By _____________________________
Chairperson Chairperson
By _____________________________ By _____________________________
Auditor Auditor
   
MORRISON COUNTY TODD COUNTY
By _____________________________ By _____________________________
Chairperson Chairperson
By _____________________________ By _____________________________
Auditor Auditor
   
SHERBURNE COUNTY WRIGHT COUNTY
By _____________________________ By _____________________________
Chairperson Chairperson
By _____________________________ By _____________________________
Auditor Auditor

GRRL Library Branch Agreement

GRRL Library Branch Agreement admin Thu, 07/28/2016 - 11:00

[Download A PDF Of This Agreement]

THIS AGREEMENT, made and entered into this ________day of ______________, _______, by and between the City of ________________, a municipal corporation, hereinafter collectively referred to as “CITY,” and Great River Regional Library, a public regional library system established under Minnesota Statutes, hereinafter referred to as “GRRL.”

WHEREAS, the _______________ City Council, by written action, has established a branch library of the Great River Regional Library System in the City of _______________.

NOW, THEREFORE, the parties hereto wish to commit in writing the terms and conditions under which the CITY, will be affiliated with GRRL, and in consideration of the premises, the parties do hereby agree as follows.

1. SERVICES. Throughout the term of this agreement GRRL agrees to provide basic system services as defined in Minnesota Statute 134.001, Subdivision 5. These services shall include, but shall not be limited to, communication among parties, resource sharing, delivery of materials, reciprocal borrowing, and cooperative reference service. In addition, the following specific services shall be provided:

  1. Determination and development of services to be provided with input from citizens of the communities.
     
  2. Development and carrying out of all library policies. GRRL maintains uniform policies for all library services and to minimize confusion no individual policies for the _____________ location will be maintained.
     
  3. GRRL administrative staff determines hours of service with input from local residents. GRRL will provide staffing for a minimum of 20 open hours per week or the minimum number of hours necessary to qualify for Regional Library Telecommunication Aid.
     
  4. The GRRL staff is responsible for selection of library materials for all GRRL libraries. All materials purchased for any library are to be ordered through GRRL regardless of the source of funds. Local citizens are encouraged to make suggestions for collection development and GRRL staff will evaluate those recommendations utilizing the library's Collection Development Policy. Gift materials, monetary donations, and equipment will be accepted under the provisions of GRRL policies.
     
  5. Personnel administration: GRRL is responsible for the selection, training and employment of all branch personnel. The GRRL Board is responsible for maintaining a region-wide pay schedule and personnel policy for all GRRL personnel. All decisions relating to promotion, demotion, hiring or termination are the responsibility of GRRL.
     
  6. GRRL will insure all building contents, including materials, which are owned by GRRL.
     
  7. Miscellaneous services: telephone service, delivery service, purchase of essential operating supplies and all other responsibilities not directly associated with the provision and maintenance of physical facilities. Services beyond established GRRL base-level services as defined in GRRL policy outlined in Exhibit B will be the responsibility of the CITY.
     
  8. Automation equipment, software and licenses required to perform assigned GRRL functions. GRRL maintains a centralized integrated library automation system and is a MNLINK participant. Computers are to be used for library purposes only. No hardware or software can be added to any GRRL computer without the authorization of library administration.
     
  9. All library Internet access will be provided through GRRL, to assure compliance with the state and federal regulations and funding requirements. GRRL will provide an Internet connection to operate the GRRL- sponsored integrated library system as well as public computing stations and public wireless services.

2. EQUIPMENT AND FURNISHINGS. In connection with the location of a branch library in the City of ______________, the City of _____________ will provide appropriate equipment and furnishings for the library as determined by GRRL and CITY. City-owned equipment is outlined in Exhibit A. It is the understanding of the parties hereto that the title to the said equipment and furnishings will remain with the CITY throughout the term of this agreement. If during the term of the agreement the equipment and furnishings shall be deemed to be obsolete or shall need replacing, then the original furnishings and equipment shall be returned to the City of _______________ for sale or other disposition. In the event that the equipment provided by the City of _______________ becomes inadequate for the provision of library service, the CITY shall have one (1) year or a time frame established through mutual agreement of both the CITY and GRRL to provide an acceptable plan for replacement of equipment before this agreement may be terminated.

3. LIBRARY FACILITY. Throughout the term of this agreement, the City of _______________ will provide a facility to serve as the location of the GRRL branch library based on the standards as outlined in GRRL policy Exhibit B.

All costs associated with operation and upkeep of the building including, but not limited to, custodial services, utilities, insurance, and building maintenance will be paid for by the CITY without offset or reimbursement to or from the GRRL funds or appropriations. The CITY, its employees and agents, will be allowed to access the said building in order to provide janitorial services and maintain the building. Janitorial and trash removal services will be provided on at least a weekly basis. The CITY will make necessary arrangement to provide for all necessary maintenance and repair of the buildings and grounds including, but not limited to, raking, lawn mowing and timely snow removal. The facility needs to meet the following requirements:

  • Adequate air conditioning and heating.
  • Adequate space to meet its service, operation and storage needs.
  • Complies with local or state ADA parking requirements, whichever is greater.
  • Complies with federal, state and local restroom requirements.
  • Has an exterior book drop in a well lit area. If the book drop empties into the interior of the library, it must meet state fire code regulations.
  • New buildings or facility remodels of the library will be done with mutual agreement of both GRRL and the CITY.
  • Meet uniform building code, pass GRRL safety audit standards and meet library insurance carrier requirements.
  • Complies with GRRL policies as outlined in Exhibit B and includes GRRL branding for building identification and internal signage.
  • Interior space is well maintained to reasonable standards and presents a modern, fresh and clean appearance including walls, paint, wiring and flooring.
     

4. ADDITIONAL CITY RESPONSIBILITIES. In connection with the operation of a branch in the City of ________________, the CITY shall be responsible for the following:

  1. The host location must meet state maintenance of effort requirements throughout the term of this agreement. Libraries must receive financial support sufficient to qualify for state and federal aid;
     
  2. Development and interpretation of policies related to meeting room use (if applicable);
     
  3. Support of special programming by providing space for discussion groups, lectures, art exhibits and children’s programming, etc.;
     
  4. Support for provision of adequate funding for regional library service programs with local, state, and federal authority;
     
  5. Development of additional local funding (taxes, gifts, etc.) for supplementary equipment and facilities; and
     
  6. Establishing “Rules of Behavior”, satisfactory to GRRL; this will be enforced by the City or County Law Enforcement. GRRL will, upon request, provide examples of previously approved behavior codes.
     
  7. Libraries must abide by the policies established by the GRRL Board of Trustees.

5. FIRE AND EXTENDED COVERAGE INSURANCE. CITY at its sole cost and expense, shall keep the building and all improvements appurtenant thereto, and all fixtures and equipment therein, insured for the benefit of the CITY against loss or damage by fire and against such other risks as are or shall be customarily covered with respect to buildings similar in construction, general location, use, and occupancy including, but not limited to, windstorm, hail, explosion, vandalism, riot and civil commotion, damage from vehicles, smoke damage, and such other damage as may be deemed necessary by the CITY.

6. PERSONAL PROPERTY INSURANCE. GRRL shall maintain insurance coverage upon all personal property owned by GRRL including library materials and equipment. The CITY shall maintain insurance coverage upon all other personal property owned by CITY.

7. GIFTS AND ENDOWMENTS. After the execution of this agreement, all property, except library materials and equipment, given, granted, conveyed, donated, devised, or bequeathed to, or otherwise acquired by the CITY shall vest in, and be held in the name of the City of _____________. All library materials and equipment so acquired by the CITY will be handled in accordance with the provisions of GRRL policy.

8. EMPLOYEES. GRRL will employ such individuals as it deems appropriate to provide the necessary library services associated with operating the branch library. The salary, employment schedule and job description for all employees will be established by GRRL. Any employees will serve under the terms of the GRRL Personnel Rules and Policies.

9. TERMINATION OF AGREEMENT. This Agreement shall remain in full force and effect until terminated by either party, by providing written notice of resignation at least three (3) full calendar months prior to the end of the calendar year. If a party fails to fulfill its obligations under this Agreement in a proper and timely manner, or otherwise violates the terms of this Agreement, the other party has the right to terminate this Agreement.

The GRRL Board of Trustees, at a regular meeting, by a two-thirds (2/3) vote of those present and voting (assuming a quorum), may terminate the operations of any library in violation of any requirements of this agreement, provided that notice of such meeting shall specifically state that such termination shall be one of the items of business to be considered at the meeting.

If the agreement is terminated the City agrees to:

  1. Allow GRRL staff and Internet service provider to remove all telecommunications equipment owned by GRRL but located on site.
     
  2. Return all materials, equipment or other items received from GRRL for which the ownership has not been transferred whether owned by GRRL or by other persons or facilities.
     

Cities terminating the agreement cannot re-apply for services until a minimum of three years has passed from the date of termination.

Upon termination of this Agreement by GRRL, CITY shall be relieved of any further obligations to GRRL. Termination does not relieve the CITY of any current obligations to GRRL. Cities that terminate services can make no future claims against GRRL.

Upon termination of this Agreement by either party, the operation of the branch library will cease. Each party will be responsible for removing its property from the facility. GRRL will remove its property from the branch facility within 30 days of the closing of the branch location.

10. NOTICES. All communications and notices required to be given or served hereunder shall be in writing and shall be deemed to have been duly given or served if delivered in person or deposited in the United States Mail, postage prepaid, for mailing by certified or registered mail, return receipt requested, and addressed to a party to this agreement at the address hereafter stated:

Executive Director                             City Administrator
Great River Regional Library                 City of ___________________
1300 W St. Germain Street
St. Cloud, MN 56301

11. BINDING EFFECT. This agreement shall be binding on and shall inure to the benefit of the parties hereto and to their assigns and successors in interest.

12. AMENDMENT, MODIFICATION, AND WAIVER. No amendment, modification, or waiver of any condition, provision, or term hereof shall be valid or of any effect unless made in writing, signed by parties hereto and specifying with particularity the extent and nature of such amendment, modification, or waiver. Any waiver by any party of any default of another party shall not affect or impair any right arising from any subsequent default.

13. SEVERABLE PROVISIONS. Each provision, section, sentence, clause, phrase, and work of this agreement is intended to be severable. If any provision, section, sentence, clause, phrase, or work hereof is illegal or invalid for any reason whatsoever, such illegality or invalidity shall not affect the validity of the remainder of the agreement.

14. MINNESOTA LAW. This agreement shall be construed and enforced in accordance with the laws of the State of Minnesota.

15. ASSIGNMENT. Neither party may assign its interest hereunder without the express written consent of the other party.

16. INDEMNIFICATION. GRRL and the CITY mutually agree to defend, indemnify and hold each other, its officials, officers, employees and agents harmless from any claims, demands, actions or causes of action, (including reasonable attorney’s fees and expenses), arising out of any act or omission arising from their own negligent acts, its subcontractors, agents or employees in the performance of, or with relation to, any of the work or services to be performed or furnished by GRRL or the CITY under this Agreement.

17. MEDIATION. By mutual agreement of the parties, any claim or controversy arising out of or relating to this agreement or the breach thereof may be settled by mediation. This shall not be construed to prevent any party from seeking legal redress to enforce the provisions of this agreement.

IN WITNESS WHEREOF, the parties have caused this agreement to be executed the day and year first above written.

 

CITY OF _______________________

 

_______________________________
Mayor


_______________________________
City Administrator or City Clerk

 

GREAT RIVER REGIONAL LIBRARY

 

__________________________
Library Executive Director


_______________________________
President, GRRL Board of Trustees


_______________________________
Secretary, GRRL Board of Trustees

Revised 11.2016

To view Exhibits, please download a PDF of this agreement

GRRL Branch Facility Non-Compliance Process

GRRL Branch Facility Non-Compliance Process admin Thu, 07/28/2016 - 11:06

The following steps will be followed if a GRRL facility is in need of updates or out of compliance with GRRL standards:

  1. GRRL management and local staff will notify city officials of facility branch agreement non-compliance issues, such as maintenance needs, wiring requirements, or safety concerns.
     
  2. GRRL management and local staff will work with city officials to develop an action plan to address identified issues.
     
  3. All notifications and actions will be included in management and building reports to the GRRL Board of Trustees.
     
  4. If unsatisfactory response from the city, management will share concerns with the GRRL Board and request approval of next steps for action. These steps will include:
    • An identified timeline for improvements based on safety, security and/or other issues.
    • Presentation of the city's response to management concerns (if any).
    • Proposed level/s of response if GRRL needs/expectations are not met.

If issues remain unresolved for an unsatisfactory amount of time, GRRL Board may vote to suspend services as outlined in the GRRL Branch Agreement.

Approved Date: 07/19/16
Effective Date:
Revised Date: 03/19/19

GRRL Library Development

GRRL Library Development admin Thu, 07/28/2016 - 11:13

Introduction

The GRRL Board determines whether and when new libraries will be added to the regional service area. The board also works collaboratively with GRRL administration and local city government to determine if the location of the library is best suited to meet the public service needs of the community. The GRRL Board utilizes the guidelines, standards and measurements within this document to determine where libraries are located to best suit the needs of the region's library users. The priorities established within this policy are to be reviewed every three years to determine if the conclusions incorporated into this policy remain accurate.

Approved Date: 01/08/08
Effective Date:
Revised Date:

2B.1 GRRL Library Development Plan (document)

2B.2 Evaluation Criteria for New Libraries

A. Population

GRRL will place a high priority on developing and/or increasing access to existing libraries (providing additional open hours) in areas that serve the greatest number of people, have the greatest population densities, and have the largest potential for population growth. State demographer's data will be used. However, GRRL will also place a high priority on providing additional open hours in rural areas where access to services is limited by libraries open fewer than 35 hours per week.

B. Open Hours at Adjacent Libraries

GRRL will place a high priority on providing additional open hours in current libraries in order to meet the library needs of adjacent communities. GRRL will also place a high priority on developing open hours schedules that are complementary to other libraries in geographic proximity in order to provide more access to libraries in a particular area.

C. Drive Time

GRRL will place a high priority on library development in communities more than 15 minutes of drive time from another GRRL library. An exception may be made if a community within that limit commits to building a library significantly larger than those already existing in the area, or in the judgment of GRRL administration and library board will serve a regional need at a reasonable cost to GRRL.

D. Public Service Staff Per Library Open Hours

GRRL will place a high priority on providing additional public service staff in geographic areas served by libraries with staffing levels significantly less than other areas of the region. Staffing solutions may include providing additional staff in existing libraries as well as providing an additional facility in the geographic area.

E. Collection Per Capita

GRRL will place a high priority on providing additional library materials in geographic areas served by libraries with collections per capita significantly less than others. Collection development solutions may include encouraging communities to expand, renovate, or provide new facilities that meet the needs of the geographic area. Another option is providing an additional library in the area.

F. Demographic Trends

GRRL will monitor and evaluate demographic trends in all parts of the region to better serve its customers. Such data may include but not be limited to, age, income, family size, immigration trends, and poverty data.

Approved Date: 01/08/08
Effective Date:
Revised Date:

2B.3 Minimum Level of Service

The following minimum level of service is defined as the basic GRRL library services delivered at every library throughout the region. The total amount of services delivered will be dependent on facility space, population size of community and surrounding area, proximity to other libraries, active registered borrowers, and patron demand.

Collection
  • Shared and Floating - The collection is shared and floats freely among all GRRL libraries.
  • Broad audience - Materials are purchased in a variety of formats representing a wide variety of views and tastes.
  • Community driven - Patrons may suggest specific titles for purchase. Whenever possible, Interlibrary Loan will be offered for items GRRL does not purchase.
  • Delivery - Delivery of requested material is provided on a regular basis.
  • Collection maintenance - Library materials are systematically evaluated to facilitate the repair or withdrawal of damaged, unused or obsolete materials from the collection.
Technology
  • Wireless - Public wireless Internet is available for web browsing from most devices.
  • Internet station - Computer workstations with software are provided for public use.
  • Public Access Catalog - Computer workstations are restricted to library catalog use and accessing library provided databases or services.
  • Copying - Copiers are available for patrons to use for a fee per page.
  • Printing from public computers - Patrons may print from GRRL computer workstations for a fee per page.
Locally Delivered Public Services
  • Information services - Reference, reader’s advisory and technology assistance provided in-person or over the phone.
  • Circulation services - Registration of library cards, check-out and check-in of library materials. Automated telephone or email notification for requested materials.
  • Programming services - Programs for all ages: pre-k, school age, teen, and adult with a minimum of 25 programs annually. A minimum of one outreach event per library community annually.
Regionally Delivered Public Services

Web-based

  • Online catalog - The library catalog is maintained to reflect library holdings and facilitate convenient 24/7 access to library materials.
  • Digital Library – e-books and e-audio materials are available through the library’s website.
  • Virtual reference – Email reference available during library open hours. Chat reference available 24/7 through statewide AskMN consortium.
  • Subscription Databases - Patrons have access to databases on various topics that are subscribed to by GRRL or Electronic Library of Minnesota (ELM).

In-library

  • Book-a-Librarian - Personalized face-to-face sessions with a librarian by scheduled appointment.
  • Programming
    • Arts & Cultural Heritage Programs (grant dependent)
    • Summer Reading Program
    • Winter Reading Program
  • Marketing and publicizing programs and services
Criteria for Scale of Services Delivered

The number of public and staff computer stations will be dependent on facility size and wiring capacity. Additionally, total Internet usage, borrowers, and open hours will be used to determine the number of stations assigned to a library. A minimum of one public access catalog, two public Internet station and two staff computer work stations will be provided in each library.

The amount of programs, marketing and publicity will be dependent on the number of borrowers served at each library and grouped by Tier.

Tier

Open Hours

Borrowers

Minimum annual program levels

1

20-23

400-1,300

25

2

24-40

1,300-4,000

30

3

41-49

4,000-20,000

40

4

50 or more

20,000 or more

200

Approved Date: 07/19/16
Effective Date:
Revised Date:

2B.4 Alternative Services

Great River Regional Library system has focused resources to deliver the highest quality patron experience in 32 libraries across six counties. These existing libraries are located within 15 minutes driving distance to the majority of the residents in the area.

Access to library services is a GRRL Strategic Plan Service Priority. Enhanced library service is desired by some communities without libraries within the service area. The alternative services identified in the Appendices are those that could most feasibly be offered within the constraints of the existing service model.

Expansion of any library service depends on the regional cost to add the service and/or local funds to support the service long-term. A community needs to demonstrate a desire for this type of service. Methods to determine resident interest would include a survey of residents and current GRRL library usage. Additionally, financial and political support from the community are essential. Any facilities or service points require approval of library administration and the GRRL Board. The facility or service point needs to meet GRRL requirements and be maintained as long as the service was delivered.

If a community wants to add library service using one of the described alternative services, priority would be given to those with underserved communities as demonstrated by:

  • Local literacy rates
  • Percentage of registered borrowers
  • Access to public transportation
  • Number of homebound residents

Other considerations include overall population size, proximity to existing library services, and traffic patterns. Addition of an alternative service model requires a service agreement outlining the responsibilities for GRRL and the community or organization and includes criteria for adding or discontinuing services. The approval process would follow the New Library Consideration Process.

Models of GRRL alternative services available for consideration include  Deposit Collections, Community Mini-Library, Mail-A-Book, GRRL2GO, Local Book Return, and Bibliotecha Open+ which are described in detail in the Appendices.

Approved Date: 07/19/16
Effective Date:
Revised Date: 11/19/19

2B.5 New Libraries

Library buildings are the responsibility of the municipality to operate and maintain. They may be owned or leased. Funding other than municipal tax receipts may be used to provide for those responsibilities, but those costs must be guaranteed by city council resolution and city levy authority. All requirements under Minnesota Statute 134.34 must be met.

A. New Libraries - Building Requirements*
  1. The city wishing to add a new GRRL library location needs to meet all GRRL specifications for community size, facility space and distance from other GRRL libraries as outlined in GRRL policy and the GRRL Branch Agreement or other requirements set by the GRRL Board of Trustees.
  2. Site: the library site shall provide maximum convenient access to the greatest number of people in the community during the normal course of their daily activities by being located near the center of highest density of daily activity and near high use facilities such as a post office, retail stores, educational facilities, or in close proximity to government centers or community centers.
  3. The municipality will provide adequate, safe, convenient and well-lighted parking areas for library users and staff. Parking needs are based on population served. Convenient on and off street parking shall be made available for library customers. The minimum number of parking spaces may be determined by municipal zoning ordinances. Handicapped parking requirements of the Americans With Disabilities Act must be met.
  4. Minnesota provides no absolute numerical standards for public library size. However, a large community population indicates a need for greater amounts of public service space to provide for necessary collections and other services. Communities serving larger populations require libraries with more floor space not only for larger collections, but also for additional seating, larger program space and greater numbers of computers to access library information resources.
  5. The library must be of adequate size to meet and implement the full range of library services that are consistent with GRRL's long range plan and the standards within this document.
  6. The library will have adequate space for adult, child, and family use, with all materials easily accessible for library users of all ages. Furniture provided by the municipality must also include design elements appropriate for children and patrons with disabilities. Furnishings and shelving purchased by the city must be approved by GRRL. Furnishings and shelving will remain as property of the city that will bear the responsibility of maintaining the facility and furnishings as outlined in the branch agreement. All purchased equipment will become the property of GRRL and must be approved by GRRL who will bear the responsibility of maintaining library operations as outlined in the GRRL Branch Agreement.
  7. The library building and furnishings must meet state and federal requirements for physical accessibility, including the ADA Accessibility Guidelines for Buildings and Facilities (ADAAG).
  8. In compliance with ADAAG, library signage must include directional signs and instructions for the use of the collection, the catalog, and other library services in print, Braille, alternate formats and languages other than English, as appropriate.
  9. The library facility will support the implementation of current and future technologies. Installation and repair of code compliant wiring within the facility is a municipal responsibility.
  10. The library entrance will be clearly visible and located on the side of the building that most users approach.
  11. Interior lighting levels must comply with standards issued by the Illuminating Engineering Society of North America.
  12. The library facility provides for the return of library materials when the library is closed. After-hours book deposits must be easily accessible to staff and secure and protect library materials from weather elements. It is highly recommended that after-hours book deposits store materials inside the facility. They must also be easily accessible to people with disabilities.
  13. The municipality will provide appropriate floor covering throughout the building (carpeting or other sound absorbing materials).
  14. The building will include appropriate ceiling treatments throughout (sound absorbing materials).
  15. The building will include appropriate space for heating and cooling equipment, stairways, janitorial, entryway, and other spaces determined by community needs, service program and architectural design.
  16. Because of additional staffing costs associated with multi-level buildings, all new libraries shall be constructed on one level of public service space. The space should be as open and as flexible as possible.
  17. The building will include adequate heating and air conditioning.
  18. The building will include adequate electrical service, conduits and outlets necessary to meet GRRL's needs.
  19. Library space must be utilized only as a library and not as a community meeting room, city hall or any other purpose. Multi-use facilities are acceptable only if the library area has its own designated space and is physically separated from other areas of the building with walls and doors that can be locked and secured by library staff.
  20. Library shelving must be standard metal or wood shelving in 3' sections in a variety of heights to accommodate children's, reference, audio-visual and other collections. All standard shelving units will be furnished with adjustable shelves.
  21. The building must include convenient delivery access: the delivery access must be accessible for deliveries of library materials from headquarters.
  22. The building must include an adequate private work area for staff off-desk tasks and breaks.
B. New Libraries - Access Requirements*
  1. Library signage must be provided on main community thoroughfares as well as on the building. Communities must also provide signage on the facility that includes the GRRL logo.
  2. The standard range of library services must be available during every open hour.
  3. Library hours must include a mixture of morning, afternoon, evening and weekend hours to provide as much accessibility as possible for library users.
  4. GRRL determines open hours schedules. Library open-hour schedules are arrived at by methods that may include a survey of the community, as well as an evaluation of library hours of adjacent library facilities to insure as much access for the public as possible.
  5. Libraries must be open a minimum of 20 hours per week, or the minimum number of hours necessary to qualify for Regional Library Telecommunication Aid (RLTA).

* These requirements are based on the Wisconsin Public Library Space Needs Standards document. They are also referenced in Minnesota State Library’s Accessibility and Construction Grant guidelines.

C. New Libraries - Other General Requirements
Service Area

Library buildings and their primary area of service must be within the following Minnesota counties: Benton, Morrison, Sherburne, Stearns, Todd, and Wright. The population served must be at least 5,000 based on the community and adjacent townships surrounding the community. The most recent population statistics from the Office of the State Demographer will be used to determine compliance with this requirement.

Start-up Costs

Start-up costs for new library facilities are the responsibility of the host city to be provided through local funds. These costs include but are not limited to:

Library equipment and furnishings – funding for staff and public computers, network equipment, copier, telephone, Express Checkout machine. Equipment must meet minimum GRRL standards as outlined in policy to ensure compatibility with existing systems. Basic library equipment and operations costs required: circulation terminals, public access catalogs, public computer stations, cabling, printers, a copier, book carts and network equipment. Additionally, the costs for software license fees, printing, maintenance contracts, telecommunications (usually provided by RLTA), and miscellaneous equipment need to be covered. Considerations for space, wiring and equipment costs for self checkout stations are strongly recommended for libraries with projected circulation figures over 12,000 items per month. Projected costs will be calculated as part of a new library proposal and will be based on GRRL libraries of similar size and population service area.

Opening Day Collection – Funding for a physical collection of a size adequate to meet the size of the community. Library materials equivalent to 70 percent of capacity based on libraries of comparable size in GRRL. The opening day collection will consist of 25 percent re-distributed older materials from existing GRRL collection and 75 percent newly purchased materials. Projected costs will be calculated as part of a new library proposal and will be based on current GRRL models of collection size and format.

Any other items needed to open the library and meet GRRL specifications as determined by library administration and the GRRL Board.

Approved Date: 01/08/08
Effective Date:
Revised Date: 03/20/12, 07/19/16

2B.6 Staffing Requirements

Library supervision and staffing levels are determined by the library's size, area population served, open hours, and potential population and business growth.

Any new library established in the region requires staff additions not only at the new library, but also at regional headquarters to meet increased demands for centrally provided information, materials and services.

A. Library Staff

The GRRL Board initially sets and approves the number and level of staff at each new library.

All new libraries must be staffed to meet the staffing guidelines and criteria approved by the GRRL Board of Trustees. Estimated staffing and open hours will be based on comparisons with other libraries serving similar populations.

B. Central Staff

Each new library requires support from headquarters staff in a number of areas. This section attempts to show where additional support is needed and at what level when a library is added.

Patron Services Librarian½ hour per week
Responsible for locating information to answer subject requests from branch customers. Provides Ask-a-Librarian and virtual reference services.

Collection Development Staff: Librarian – ½ hour, Clerk – ½ hour
Responds to direct calls from libraries for information or specific materials. Participates in selection, weeding and other collection development activities. Process additional patron title requests. Additional time to select materials for an Opening Day collection is also required.

Driver/Delivery: To Be Determined
The number of hours necessary will be determined by the location of the library. A new library location may add as few as 10 minutes to as much as 40 minutes to the total delivery drive time.

Technical Services Staff: Technical Services Assistant – 1 hour, Technical Services Clerk – 1 hour, and Technical Services Aide – 1 hour per week.
Processes materials purchased for new libraries; periodicals and supplies.

Temporary hours for Technical Services Assistant, Technical Services Clerk, and Technical Services Aide to catalog and process the new library materials for the new library: 100 hours Technical Services Assistant, 100 hours Technical Services Clerk, and 100 hours Technical Services Aide.

Collection Development Assistant – 1 hour per week
To manage collection reports for the new location and associated collection related tasks.

Community Relations: Communications & Development Assistant – 1 hour per week
Miscellaneous tasks associated with library communications including typesetting, laminating, copying and filing.

Patron Services Staff: Library Associate – ½ hour per week
Assists in developing regional programming including Summer Reading Program and storytelling kits.

Information Technology Staff: Computer Support Technician – 3 hours per week
Assists in trouble-shooting all software and hardware problems. Installs computers. Upgrades software programs. Installs new peripherals. Provides network maintenance.

Distribution Aide – 2 hours per week
Assists in processing holds for libraries and distribution of new library materials.

Circulation Aide – 1 hour per week
Searches for holds on St. Cloud Public Library shelves.

Administrative Staff: Accounting Specialist – 1 hour per week
Payroll and cash reporting.

Human Resources: HR Generalist – 1 hour per week
Additional training needs.

Approved Date: 01/08/08
Effective Date:
Revised Date: 03/15/11, 07/19/16, 11/19/19

2B.7 Responsibilities of the Local City Council for Library Operation

  1. Provision and maintenance of a building, furniture for staff and public areas, shelving and other building equipment (including but not limited to circulation desk).
  2. Provision and maintenance of heat, air conditioning, light, water and other utilities with the exception of telephone service. All code compliant wiring is to be provided by the building owner or the municipality.
  3. Janitorial (cleaning) and trash removal services on at least a weekly basis. Larger facilities need more frequent janitorial services.
  4. Maintenance and repair of the building and grounds including raking, lawn mowing and snow removal in a timely manner.
  5. Cities must provide insurance on the building (if city owned) and city owned contents. The city must also provide liability insurance coverage.
  6. Development and interpretation of policies relating to meeting room use (if applicable).
  7. Development of a Rules of Behavior Policy enforceable by local law enforcement.

Approved Date: 01/08/08
Effective Date:
Revised Date:

2B.8 Responsibilities of Great River Regional Library

  1. Determination, development, and provision of programs and services to be provided with input from local residents of individual communities.
  2. Development and carrying out of all library policies. GRRL maintains uniform service policies for all libraries. To minimize confusion no individual service policies for particular locations will be maintained.
  3. GRRL administrative staff determines hours of service with input from local residents.
  4. Collection development: The GRRL staff is responsible for selection of library materials for all GRRL libraries. All materials purchased for any library are to be ordered through GRRL regardless of the source of funds. Local citizens are encouraged to make suggestions for collection development and GRRL staff will evaluate those recommendations utilizing the library's Collection Development Policy. Gift materials or monetary donations will be accepted under the provisions of GRRL's Collection Development Policy. Collection maintenance including future purchases and de-acquisitions (weeding)
  5. Personnel administration: GRRL is responsible for the selection, training and employment of all personnel. The GRRL Board is responsible for maintaining a region-wide compensation schedule and personnel policy applicable to GRRL employees. All decisions relating to staffing levels, promotion, demotion, hiring or terminations are the responsibility of the regional library.
  6. GRRL will insure all GRRL owned materials and equipment.
  7. Miscellaneous services: GRRL provides basic telephone service (except building wiring), networking, Internet connections and technology services, programming, delivery service, purchase of essential operating supplies and all other responsibilities not directly associated with the provision and maintenance of library buildings. Maintenance of GRRL-provided equipment.
  8. GRRL will provide automation equipment, software and licenses required to perform assigned GRRL functions.
  9. Computers – GRRL computers are to be used for library purposes only. No software can be added to any GRRL computer without the authorization of the Associate Director - Information Technology.

Approved Date: 01/08/08
Effective Date:
Revised Date: 03/20/12, 07/19/16

2B.9 Renovated, Re-Located or Expanded Libraries

Local governments must work closely with GRRL when planning for renovation, expansion or relocating libraries. GRRL administration and/or the GRRL Board must approve all renovation and relocation projects. The GRRL Board shall determine whether GRRL staff and materials will or will not be located in any building provided by the city. The GRRL Board may choose not to provide service in a renovated or relocated building if it does not meet the needs of the region.

Relocated libraries must meet the criteria established in this document under V. New Libraries, sections A, B and C.

When existing libraries are renovated or expanded, significantly increased usage is likely. Anticipating and planning for increased staffing levels at these locations will require ongoing conversation with city planners. GRRL's budget cycle requires that a budget for the following calendar year be set in July of the preceding year. Budget planning for additional staff must be completed as part of the GRRL budget process well in advance of any library's expansion, relocation or renovation.

Approved Date: 01/08/08
Effective Date:
Revised Date:

2B.10 Contracts and Final Agreements

Using the criteria listed above, the following additional steps are required for the establishment of new libraries.

The GRRL Board has the final authority to approve the relocation or establishment of any new library.

New Library Consideration Process
  1. City makes an official request by resolution for addition of a new branch location to the GRRL Board.
  2. Upon GRRL Board approval, GRRL management provides the City and the GRRL Board with a full analysis of the requirements needed for new branch service, including start-up and ongoing operational costs.
  3. Any city given authority by the GRRL Board to establish a new library shall pass a resolution committing the funding needed to meet the expenses listed in GRRL policies V. New Libraries and VI. Responsibilities of the Local City Council for Branch Operation from city revenues. Other funding sources may be used to meet these costs, but they must be backed by city resources under city levy authority. The city presents its proposal to the GRRL Finance Committee for consideration and recommendation to the full GRRL Board of Trustees.
  4. The GRRL Board considers the proposal. Any new branch service ongoing operational costs are incorporated into future GRRL budgets.
  5. A signed contract must be in place prior to the establishment of a new library outlining responsibilities of GRRL and the city.

Approved Date: 01/08/08
Effective Date:
Revised Date: 07/19/16

2B.11 Criteria for Reducing or Discontinuing Library Services

If it becomes necessary to reduce levels of service provided in the region, the following criteria will be used to evaluate where potential cuts to library services may be made.

  • If possible, preference will be given to reductions in staff hours throughout the region prior to the closure of any library.
  • Circulation - GRRL will evaluate circulation counts in the community in relation to number of residents served. Significant decreases in usage over time may result in the discontinuation or reduction of services.
  • Numbers of users - Registered borrower and checkout session information will be evaluated regularly. Significant decreases in either number over time may result in the discontinuation or reduction of services. Population in general may also be used as an evaluation factor.
  • Staffing or budget limitations - GRRL reserves the right to discontinue such services if funding for staff, library materials, technology, delivery services and equipment are no longer available to provide for it.
  • Local support - The commitment and ability of the city to provide and maintain an adequate library building will be a factor in the decision to close a library or reduce services. Local support factors can include:
    1. Adequate budget to clean the library building on a regular basis.
    2. Prompt repair and maintenance of the building when needed.
    3. A record of local commitment to expand the library building if growth in services warrants.
    4. A record of meeting shelving and furniture needs.
    5. Prompt maintenance of grounds during and after snow.
    6. Adequate and prompt maintenance of outside grounds during the summer.
  • Size of the library building - Inadequate size of the library building may be a factor in determining if a library will be closed or services reduced.
  • Location - Driving time to other libraries will be a factor in determining if a library will be closed or services reduced.
  • Program attendance - The number of people attending library programs will be a factor in determining whether a library will be closed or services reduced.
  • No library may be reduced below 20 open hours per week due to RLTA requirements.

Approved Date: 01/08/08
Effective Date:
Revised Date: 11/19/19

 

Appendix 1

Consolidated or Joint Use School/Academic Library Media Center/Public Library

GRRL materials and services provided within school/academic settings. GRRL does not currently offer such services. GRRL would follow guidelines established in Jointly Operated School and Public Library Services in the Same Location: Co-Location: a guide to community based library services, a document published in May 2000 by the staff of Library Development and Services.

Criteria for Establishment
  • GRRL will consider establishing such services in communities not served by a GRRL branch library.
  • Population: GRRL will consider establishing such services in communities serving 5,000 or more people.
  • GRRL will consider establishing such services in communities not served by a community outreach service.
  • The library must be more than 15 minutes from an existing library.
  • Location: must be convenient to the general public
  • Hours: hours of operation must be convenient to the general public. The public must have access to the media center/library during hours of operation similar to other GRRL branch libraries in like communities, not just during school hours.
  • Delivery: convenient and secure delivery access must be provided
  • Training: costs for staff training related to school or academic operations, equipment and automated services will be the responsibility of the school.
  • Most school/academic and public library materials must be accessible for checkout to the general public except general reference items that do not circulate.
  • Equipment: Funding for computers, routers and other automation services that would be jointly used must be provided by the school. This would include any wiring costs.
  • Resources available: Funding reductions may have an impact on GRRL's ability to provide such services.
  • Local Support: school administration and media center personnel must support the plan.
  • Joint planning: If possible, planning for joint school/public services should be accomplished prior to the design and construction of new school media centers or academic library.
  • Staffing levels and areas of responsibility are to be negotiated.
Criteria for Reducing or Discontinuing Services
  • Circulation: GRRL will evaluate usage in the community in relation to number of residents served. Numbers of borrowers will also be evaluated on an annual basis. Significant decreases in usage over time may result in the reduction or discontinuation of services.
  • Staffing or budget limitations: GRRL reserves the right to discontinue such services if funding for staff, library materials, technology or delivery services is no longer available.
  • Public Library service in a school or academic library would be discontinued if another library were to be opened in that community or within 15 minutes of that library.

Appendix 2

Deposit Collection

GRRL staff transport a small collection of library materials to an institution on a monthly basis. The institution agrees to handle the loan of the materials on-site. The institution also accepts responsibility for the loss or damage of the materials. This service is currently extended to a few existing institutions based on previous arrangements. Senior living facilities are an example of an institution this model could serve.

Criteria for Establishment
  • Preference will be given to establishing these collections in communities not currently served by libraries.
  • Preference will be given to establishing these collections in communities that are not currently served by other outreach services.
  • A committed staff person on-site to manage and monitor the collection and coordinate with library staff.
  • Geographical balance: GRRL will attempt to establish these collections in a manner in which all counties are represented in a proportional manner.
  • Special needs populations: preference will be given to the establishment of these collections in facilities in which mobility or disability of the residents is a barrier to accessing library services.
  • Resources available: Funding or staffing reductions may have an impact on GRRL's ability to provide these services.
  • Staffing needs: 1 hour per week at Library Assistant level, 1 hour per week of Library Aide, and driver time (depending on route). If onsite programming is desired, this enhanced service would require 2 hours Patron Services Librarian time per program.
  • GRRL approved service agreement.
Criteria for Discontinuing Services
  • Circulation: GRRL will evaluate usage periodically. Significant declines in usage over time may result in service being discontinued.
  • Staffing limitations or budget limitations: GRRL reserves the right to discontinue such services if funding for staff, library materials, and delivery services is no longer available.
  • Loss of library materials: If library materials are not returned on a timely basis and/or become lost, the library reserves the right to be compensated for the lost materials. If payment cannot be made for these items, this service may be discontinued until payment has been made. Service will be resumed upon receipt of complete payment.

Appendix 3

Community Mini-Library

GRRL staff transport a small collection of library materials to a municipality on a monthly basis. GRRL staff loan these materials to the public over a specific time period. No GRRL library materials or equipment are stored on site.

Criteria for Establishment
  • Preference will be given to establishing these collections in communities not currently served by libraries.
  • Population: GRRL will consider establishing mini libraries in communities serving 700 or more. This population will be determined by the latest census or state demographer's estimates.
  • Building Space: The municipality must provide an adequate building for the provision of this service. It must be air conditioned in summer and heated in winter. It must be large enough to provide adequate space for browsing library materials, staffing and checkout. Cities must provide a telecommunications data line to connect with the GRRL catalog. The building must be convenient to load and unload library materials. The building must meet all applicable ADA criteria for accessibility. The community must provide suitable furniture or tables for display of materials.
  • Location: The location must be in a centrally located public area in the community.
  • Drive Time: Consideration would be given to establishing such services if there were no GRRL libraries or other outreach services within a 15-minute drive time from the community.
  • The city must provide Internet connectivity to allow for on-line circulation functions on site.
  • Resources available: Funding reductions may have an impact on GRRL's ability to provide these services.
  • Staff time and travel: Time will depend on location and whether it is close to a current delivery route or library as well as number of delivery days. Each stop will need to include time for packing and unpacking materials.
  • GRRL approved service agreement.
Criteria for Discontinuing Services
  • Circulation: GRRL will periodically evaluate usage in the community. Significant decreases in usage over time may result in the discontinuation of services.
  • Staffing or budget limitations: GRRL reserves the right to discontinue such services if funding for staff, library materials, technology or delivery services is no longer available to provide for them.
  • A community mini-library would be discontinued if a library were to be opened in that community or within a 15-minute drive time of the community.
  • Building: GRRL may consider discontinuing such services if the facility were not able to meet the requirements in this document.

Appendix 4

Jail Services

Materials provided upon request.

Criteria for Establishment
  • GRRL will provide donated paperbacks to jails upon request.

Appendix 5

Mail Services

GRRL does not offer a Mail-A-Book program. GRRL encourages family members and/or caregivers to arrange to pick up and return library materials for library customers who are homebound. GRRL may opt to pilot this service if funding from other sources becomes available.

Appendix 6

Bookmobile Service

GRRL does not offer bookmobile services.

Appendix 7

GRRL2GO

GRRL2GO is a remote smartlocker system used as a secure depository for materials requested by library patrons with accompanying book return. Hours of access depend on facility placement. Patrons are notified when their items are available.

Criteria for Establishment
  • Preference will be given to establishing this alternative service in communities not currently served by libraries.
  • Funding: Communities with local funds and resources to support the additional costs of capital and operation, including delivery of materials. A GRRL service agreement would be developed outlining the responsibilities for GRRL and the community as well as criteria for adding or discontinuing the service.
  • Staff time and travel: Time will depend on location and whether it is close to a current delivery route as well as number of delivery days. Each stop will need to include time for emptying book return.
  • Delivery time: Time will depend on location, whether it is close to a current delivery route, as well as number of delivery days. Each stop will need to include time for loading and unloading lockers and emptying book return.
  • Controller connection would be required.
  • Time to process incoming/outgoing delivery and returns: dependent on usage and number of delivery days.
  • System needs to be located indoors at a facility that is monitored by local city staff.
Criteria for Discontinuing Services
  • Circulation: GRRL will periodically evaluate usage in the community. Significant decreases in usage over time may result in the discontinuation of services.
  • Staffing or budget limitations: GRRL reserves the right to discontinue such services if funding for staff, library materials, technology or delivery services is no longer available to provide for them.
  • Building: GRRL may consider discontinuing such services if the facility were not able to meet the requirements in this document.

Appendix 8

Local Book Return

Provide a local book return in cities without library facilities. Location needs to be visible and near other public facilities that are regularly monitored by local city staff to ensure security of library materials. Returns would be picked up by GRRL Distribution staff on a regular basis. Returns must be placed for easy access for emptying materials and in an area protected from weather elements.

Criteria for Establishment
  • Preference will be given to establishing this alternative service in communities not currently served by libraries.
  • Funding: Communities with local funds and resources to support the additional costs of capital and operation, including delivery of materials. A GRRL service agreement would be developed outlining the responsibilities for GRRL and the community as well as criteria for adding or discontinuing the service. GRRL may opt to pilot this service if funding from other sources becomes available.
  • Staff time and travel: Time will depend on location and whether it is close to a current delivery route as well as number of delivery days. Each stop will need to include time for emptying book return.
Criteria for Discontinuing Services
  • Circulation: GRRL will periodically evaluate usage in the community. Significant decreases in usage over time may result in the discontinuation of services. Continuation of the service will be evaluated annually to gauge usage. If usage levels are not above 100 items per pick up, this service will be discontinued.
  • Staffing or budget limitations: GRRL reserves the right to discontinue such services if funding for staff, library materials, technology or delivery services is no longer available to provide for them.
  • Building: GRRL may consider discontinuing such services if the facility were not able to meet the requirements in this document.

Appendix 9

Bibliotecha Open+

Bibliotecha Open+ is a self-service system. It allows libraries to extend library access beyond staffed hours. It requires an Express Checkout and an additional subscription to enhance building security and monitoring. This service is in place in a few libraries in North America. Services offered range from holds pick up to full check out and Internet usage. Some libraries are expanding morning hours. Others are expanding to 24/7 access.

Criteria for Establishment
  • GRRL will consider establishing Bibliotecha Open+ in an existing shared-use facility if an interested city partner is willing to help support it.
  • Requires an Express Checkout station to be installed.
  • Limited to buildings that are staffed and occupied beyond library open hours.
Criteria for Discontinuing Services
  • Funding: A new funding source, such as a grant, local community support, or donations could be used to establish this service.
  • Circulation: GRRL will periodically evaluate usage. Significant decreases in usage over time may result in the discontinuation of services.
  • Staffing or budget limitations: GRRL reserves the right to discontinue such services if funding for staff, library materials, technology, or delivery services is no longer available to provide for them.

Approved Date: 01/08/08
Effective Date:
Revised Date: 07/19/16, 11/19/19

Administration Policies: Community Relations

Administration Policies: Community Relations

Chapter 3. Community Relations

Great River Regional Library will keep citizens informed about library issues and services and obtain feedback about citizen concerns to engage its citizens in the development and use of GRRL services.

 

3A. Friends of the Library/Library Support Groups

Recognizing that Friends of the Library or other library-support groups can generate goodwill for GRRL through lobbying, advocacy, volunteerism and fundraising, GRRL welcomes the interest of these groups, formed for the purpose of preserving and strengthening libraries and creating awareness and appreciation of library services.

 

Books and other materials withdrawn from the library’s collection may be given to the St. Cloud Friends. Such items may then be sold and the proceeds used to fund library programming and services throughout the region.

 

3B. Volunteers

Individuals and groups are encouraged to volunteer their time and energy in the service of the Great River Regional Library. Library volunteers supplement the efforts of paid library staff to provide quality library collections, services and programs and enhance the library’s basic service program by performing various tasks and special projects. Volunteering serves as a method for area residents to become familiar with the library and creates opportunities for individuals to feel personal satisfaction while performing a valuable service for the community.

  1. Volunteers are recruited and selected without regard to race, creed, color, sex, age, disability or relationship to a person with disabilities, marital status or religious or political belief and are assigned according to their ability to satisfactorily meet the requirements of the assignment.
  2. Volunteers are recognized by the public as representatives of the library and shall be guided by the same work and behavior codes as employees.
  3. GRRL volunteers do not have any regular employee status and perform tasks for GRRL without wages, benefits, or compensation. GRRL does not provide workers compensation coverage for volunteers.
  4. All volunteers will complete a volunteer application and must sign a volunteer agreement and release of liability.
  5. Minor children may only work as volunteers with the signed consent of a parent or legal guardian on the volunteer application. Volunteers must be 12 years old.

Volunteers should be used only to enrich budgeted library service programs and not to replace those staff that are employed to provide the library’s regularly funded service.

3C. Organized Groups

Cooperation with organized groups in the community toward realizing the objectives of the library shall be sought and sustained.

 

3D. Citizen Communication

Members of the community with comments and concerns about GRRL are encouraged to share their feedback with GRRL staff or Board members. GRRL accepts feedback by telephone, mail, e-mail and the GRRL website and social media. Citizens may also participate in Public Open Forum sessions during GRRL Board meetings, subject to the Board of Trustees Bylaws.

 

3E. Annual Report

A summary of the activities and services of the library shall be prepared and distributed annually. The annual report shall be made available to the public.

 

3F. Donor Relations

The library will solicit and accept gifts for the benefit of the system subject to the Fund Development Policy.

 

3G. Library Youth Advisory Council

The Library Youth Advisory Council serves as the voice of young people across the region. The council provides input on ways to increase the use and awareness of the library for youth. 

 

The council is comprised of middle school and high school aged students from each community within the GRRL service area. Each county will have at least two youth representatives on the council. Council members are appointed by the GRRL Board to serve a one-year, renewable term. The council meets at least once per quarter.

 

The Youth Advisory Council will:

  • Discuss how to improve current library services and programs for youth

  • Propose new library services and programs to benefit young people

  • Present recommendations to GRRL administration and Board

 

Council members are eligible for travel and per diem reimbursements consistent with the rules set forth for Board members in GRRL bylaws. 

 

Approved Date:       
Effective Date:       
Revised Date: 05/11/10, 03/19/19, 07/18/23

admin Thu, 05/09/2019 - 14:27

Administration Policies: Service

Administration Policies: Service

Chapter 4. Service

4A. Intellectual Freedom

Library user needs are top priorities for Great River Regional Library. Our goal is to anticipate those needs, fulfill them the best we can, and provide our users with a rewarding and enriching experience. GRRL affirms the American Library Association’s Library Bill of Rights, Freedom to View and Freedom to Read policy statements.

Library service, both to those who enter the library and to those who cannot, shall be based on the principle that an individual may be motivated to read, assisted in locating appropriate materials and information, and helped in the mechanics of the use of the library tools and materials insofar as time and resources are available.

Great River Regional Library is committed to developing, organizing and making available to the public a useful collection of books and information resources. Public libraries play an essential part in the preservation of a free and democratic society by providing the public with access to the broadest possible range of information and ideas. Access to GRRL materials will be provided without prejudicial labeling or sequestering by content. Access to materials not owned by GRRL may be limited by lack of availability to purchase or Interlibrary Loan.

GRRL recognizes that affirming intellectual freedom principles will mean that the library provides access to materials containing information and ideas that may be controversial, unconventional, unpopular and offensive to some.

GRRL recognizes the right of each individual to make their own judgments regarding the content of the information they wish to read, listen to or view and that standards of privacy and confidentiality outlined in GRRL policy will be applied.

Parents and legal guardians are responsible for their minor children’s use of library materials. GRRL does not limit the use of any materials by age with the exception of Video & DVD material with an MPA "R" rating. "R" rated video material will not be checked out to anyone under 17 years of age.

GRRL provides free access to the Internet in each of the libraries. Library Internet stations have filtering software installed in accordance with the Child Internet Protection Act. GRRL also has an Internet Acceptable Use Policy which details the rights of library users.

4B. Access to Library Services

The library welcomes all users. Users are responsible to follow the locally adopted rules of behavior and GRRL Security Policy.

The rights of an individual to use the library, its services and its materials, shall not be denied or abridged because of age, race, gender, religion, national origin, sexual orientation, mental or physical handicap, or social or political views.

It is the intent of the Great River Regional Public Library to serve everyone equally and to assure access to library materials, programs and facilities for all persons. The library will make efforts to provide reasonable accommodations as necessary under the Americans with Disabilities Act (ADA).

Libraries shall be open the greatest number of hours needed by the community, subject to limitation of funds available to provide adequate staff. Reductions in regular hours of service shall be subject to approval by the Board. Emergency closing shall be the responsibility of the Executive Director or designee.

4C. Surveys, Solicitation and Literature Distribution

Great River Regional Library will keep citizens informed about library issues and services and obtain feedback about citizen concerns to engage its citizens in the development and use of GRRL services.

4C.1 Surveys

In order to plan for new or improved services, the library may survey its users or other members of the community. These surveys may be conducted in the library buildings, by telephone or by mail, online or by any other appropriate method. Surveys may be designed and/or completed by staff or third party vendors or volunteers approved by the library.

Surveys of library staff may be conducted for the purpose of pre-testing public surveys, or to obtain staff opinions on services or personnel issues.

All survey instruments, methodology and implementation procedures must be approved by the Executive Director prior to contacting any members of the staff or members of the public.

Individuals or organizations that wish to conduct any type of library survey with staff or patrons must receive written permission from the Executive Director.

4C.2 Solicitation and Literature Distribution

Solicitation of the staff or the public, in ways which are of benefit to the library and/or its employees, are permitted as follows:

  1. As a public service, GRRL may make limited space available within library buildings to distribute free publications or post community announcements. Free publications or postings from the community will be made available in a designated space at the discretion of library staff. Priority will be given to GRRL produced publications or postings. Materials posted or left for free distribution are subject to review by library staff and may be discarded. The library does not endorse nor take a position on any of the views presented in free publications or in items posted for community viewing. See also Patron Services Policy 4C. Exhibits and Bulletin Boards.
  2. Solicitation and/or distribution of literature to library employees by other employees may be permitted only in non-work areas and only during non-work time. Non-work areas are defined as staff rooms. Non-work time includes time allotted for meals and break periods. In no event shall literature be left on tables or distributed in any manner other than directly to fellow employees, except for literature that specifically supports the library’s goals for professional development in public service. Solicitation and/or distribution of literature to library employees by other employees for any purpose is prohibited at all times in all work areas of the library. See also GRRL Personnel Policy 2R. Solicitation and Distribution Policy.
  3. Gathering petition signatures is not allowed within library buildings. It is allowed on library property so long as doing so does not obstruct the building’s entrances or exits.
  4. Other solicitation which specifically support the interests of this library or libraries in general, as approved by the Executive Director.

Approved Date:
Effective Date:
Revised Date: 05/11/10, 03/19/19

admin Thu, 05/09/2019 - 14:31

Administration Policies: Data Practices

Administration Policies: Data Practices patriciaw Wed, 07/27/2016 - 15:55

Chapter 5. Data Practices

5A. Data Practices Policy For Data Subjects

5B. Data Practices Policy for Members of the Public

5C. Policy for Ensuring the Security of Not Public Data

5A. Data Practices Policy For Data Subjects

Data about You

The Government Data Practices Act (Minnesota Statutes, Chapter 13) says that data subjects have certain rights related to a government entity collecting, creating, and keeping government data about them. You are the subject of data when you can be identified from the data. Government data is a term that means all recorded information a government entity has, including paper, email, DVDs, photographs, etc.

Classification of Data about You

The Government Data Practices Act presumes that all government data are public unless a state or federal law says that the data are not public. Data about you are classified by state law as public, private, or confidential. See below for some examples.

  • Public data: GRRL must give public data to anyone who asks; it does not matter who is asking for the data or why.

    The following is an example of public data about you:
    • the names of Minnesota government employees
       
  • Private data: GRRL cannot give private data to the general public, but you have access when the data are about you. GRRL can share your private data with you, with someone who has your permission, with GRRL staff who need the data to do their work, and as permitted by law or court order.

    The following are examples of private data about you:
    • Social Security number of employees;
    • Data that link a Library patron’s name with materials requested or borrowed by the patron or that link a patron’s name with a specific subject about which the patron has requested information or materials, or data in applications for borrower cards, other than the name of the borrower.
       
  • Confidential data: Confidential data have the most protection. Neither the public nor you can get access even when the confidential data are about you. GRRL can share confidential data about you with GRRL staff who need the data to do their work and to others as permitted by law or court order. GRRL cannot give you access to confidential data.

    The following is an example of confidential data about you:
    • the identity of the subject of an active criminal investigation

Your Rights under the Government Data Practices Act

GRRL must keep all government data in a way that makes it easy for you to access data about you. Also, GRRL can collect and keep only those data about you that GRRL needs for administering and managing programs that are permitted by law. As a data subject, you have the following rights.

  • Access to Your Data
    You have the right to look at (inspect), free of charge, public and private data that GRRL keeps about you. You also have the right to get copies of public and private data about you. The Government Data Practices Act allows GRRL to charge for copies. You have the right to look at data, free of charge, before deciding to request copies.

    Also, if you ask, GRRL will tell you whether GRRL keeps data about you and whether the data are public, private, or confidential.

    As a parent, you have the right to look at and get copies of public and private data about your minor children (under the age of 18). As a legally appointed guardian, you have the right to look at and get copies of public and private data about an individual for whom you are appointed guardian.

    Minors have the right to ask GRRL not to give data about them to their parent or guardian. If you are a minor, GRRL will tell you that you have this right. GRRL may ask you to put your request in writing and to include the reasons that GRRL should deny your parents access to the data. GRRL will make the final decision about your request based on your best interests. Note: Minors do not have this right if the data in question are educational data maintained by an educational agency or institution.
     
  • When GRRL Collects Data from You
    When GRRL asks you to provide data about yourself that are not public, GRRL must give you a notice. The notice is sometimes called a Tennessen warning. The notice controls what GRRL does with the data that GRRL collects from you. Usually, GRRL can use and release the data only in the ways described in the notice.

    GRRL will ask for your written permission if GRRL needs to use or release private data about you in a different way, or if you ask GRRL to release the data to another person. This permission is called informed consent. If you want GRRL to release data to another person, you may use the consent form GRRL provides.
     
  • Protecting your Data
    The Government Data Practices Act requires GRRL to protect your data. GRRL has established appropriate safeguards to ensure that your data are safe.

    In the unfortunate event that GRRL determines a security breach has occurred and an unauthorized person has gained access to your data, GRRL will notify you as required by law.
     
  • When your Data are Inaccurate and/or Incomplete
    You have the right to challenge the accuracy and/or completeness of public and private data about you. You also have the right to appeal GRRL’s decision. If you are a minor, your parent or guardian has the right to challenge data about you.

How to Make a Request for Your Data

To look at data, or request copies of data that GRRL keeps about you, your minor children, or an individual for whom you have been appointed legal guardian, make a written request. Make your request for data to the appropriate individual listed in the Data Practices Contacts. You may make your request by mail, fax, or email, using the GRRL Data Request Form - Data Subjects.

If you choose not use to use the GRRL Data Request Form - Data Subjects, your request should include:

  • that you are making a request, under the Government Data Practices Act (Minnesota Statutes, Chapter 13), as a data subject, for data about you;
  • whether you would like to inspect the data, have copies of the data, or both;
  • a clear description of the data you would like to inspect or have copied; and
  • identifying information that proves you are the data subject, or data subject’s parent/guardian.

 

GRRL requires proof of your identity before GRRL can respond to your request for data. If you are requesting data about your minor child, you must show proof that you are the minor’s parent. If you are a guardian, you must show legal documentation of your guardianship. Please see the Standards for Verifying Identity.

How GRRL Responds to a Data Request

Once you make your request, GRRL will work to process your request. If it is not clear what data you are requesting, GRRL will ask you for clarification.

  • If GRRL does not have the data, GRRL will notify you in writing within 10 business days.
  • If GRRL has the data, but the data are confidential or private data that are not about you, GRRL will notify you within 10 business days and state which specific law says you cannot access the data.
  • If GRRL has the data, and the data are public or private data about you, GRRL will respond to your request within 10 business days, by doing one of the following:
    • arrange a date, time, and place to inspect data, for free, if your request is to look at the data, or
    • provide you with copies of the data within 10 business days. You may choose to pick up your copies, or GRRL will mail or fax them to you. GRRL will provide electronic copies (such as email or CD-ROM) upon request if GRRL keeps the data in electronic format.

 

For information about copy charges see Copy Costs – Data Subjects. GRRL also will arrange for you to prepay for the copies.

After GRRL has provided you with access to data about you, GRRL does not have to show you the data again for 6 months unless there is a dispute or GRRL collects or creates new data about you.

If you do not understand some of the data (technical terminology, abbreviations, or acronyms), please let GRRL know. GRRL will give you an explanation if you ask.

The Government Data Practices Act does not require GRRL to create or collect new data in response to a data request if GRRL does not already have the data, or to provide data in a specific form or arrangement if GRRL does not keep the data in that form or arrangement. (For example, if the data you request are on paper only, GRRL is not required to create electronic documents to respond to your request.) If GRRL agrees to create data in response to your request, GRRL will work with you on the details of your request, including cost and response time.

In addition, GRRL is not required under the Government Data Practices Act to respond to questions that are not specific requests for data.

Approved Date: 03/17/15
Effective Date:
Revised Date:

Copy Costs - Data Subjects

GRRL charges members of the public for copies of government data. These charges are authorized under Minnesota Statutes, section 13.03, subdivision 3(c).

You must pay for the copies before GRRL will give them to you.

For 100 or Fewer Paper Copies – 25 cents per page

100 or fewer pages of black and white, letter or legal size paper copies cost 25¢ for a one-sided copy, or 50¢ for a two-sided copy.

Most Other Types of Copies – Actual cost

The charge for most other types of copies, when a charge is not set by statute or rule, is the actual cost of searching for and retrieving the data, and making the copies or electronically transmitting the data (e.g.. sending the data by email).

 

In determining the actual cost of making copies, GRRL factors in employee time, the cost of the materials onto which GRRL is copying the data (paper, CD, DVD, etc.), and mailing costs (if any). If your request is for copies of data that GRRL cannot reproduce itself, such as photographs, GRRL will charge you the actual cost GRRL must pay an outside vendor for the copies.

The cost of employee time to search for data, retrieve data, and make copies is $22.58 per hour.

If, because of the subject matter of your request, GRRL finds it necessary for a higher-paid employee to search for and retrieve the data, GRRL will calculate the search and retrieval portion of the copy charge at the higher salary/wage.

Approved Date: 03/17/15
Effective Date:
Revised Date: 03/21/23

5B. Data Practices Policy for Members of the Public

Right to Access Public Data

The Government Data Practices Act (Minnesota Statutes, Chapter 13) presumes that all government data are public unless a state or federal law says the data are not public. Government data is a term that means all recorded information a government entity has, including paper, email, DVDs, photographs, etc.

The Government Data Practices Act also provides that this government entity, the Great River Regional Library, (GRRL) must keep all government data in a way that makes it easy for you, as a member of the public, to access public data. You have the right to look at (inspect), free of charge, all public data that GRRL keeps. You also have the right to get copies of public data. The Government Data Practices Act allows GRRL to charge for copies. You have the right to look at public data, free of charge, before deciding to request copies.

 

How to Make a Data Request

To look at data or request copies of data that GRRL keeps, make a written request. Make your request for data to the appropriate individual listed in the Data Practices Contacts section of this policy. You may make your request for data by mail, fax, or email, using the GRRL Data Request Form - Members of the Public.

If you choose not to use the GRRL Data Request Form - Members of the Public, your request should include:

  • that you, as a member of the public, are making a request for data under the Government Data Practices Act, Minnesota Statutes, Chapter 13;
  • whether you would like to look at the data, get copies of the data, or both; and
  • a clear description of the data you would like to inspect or have copied.

GRRL cannot require you, as a member of the public, to identify yourself or explain the reason for your data request. However, depending on how you want us to process your request (if, for example, you want GRRL to mail you copies of data), GRRL may need some information about you. If you choose not to give GRRL any identifying information, GRRL will provide you with contact information so you may check on the status of your request. In addition, please keep in mind that if GRRL does not understand your request and has no way to contact you, GRRL will not be able to begin processing your request.

 

How GRRL Responds to a Data Request

Upon receiving your request, GRRL will work to process it.

  • If GRRL does not have the data, GRRL will notify you in writing as soon as reasonably possible.
  • If GRRL has the data, but the data are not public, GRRL will notify you as soon as reasonably possible and state which specific law says the data are not public.
  • If GRRL has the data, and the data are public, GRRL will respond to your request appropriately and promptly, within a reasonable amount of time by doing one of the following:
    • arrange a date, time, and place to inspect data, for free, if your request is to look at the data, or
    • provide you with copies of the data as soon as reasonably possible. You may choose to pick up your copies, or GRRL will mail or fax them to you. If you want GRRL to send you the copies, you will need to provide GRRL with an address or fax number. GRRL will provide electronic copies (such as email or CD-ROM) upon request if GRRL keeps the data in electronic format.

 

For information about copy charges is see Copy Costs – Members of the Public.

GRRL also will arrange for you to pre-pay for the copies.

If you do not understand some of the data (technical terminology, abbreviations, or acronyms), please let GRRL know. GRRL will give you an explanation if you ask.

The Government Data Practices Act does not require GRRL to create or collect new data in response to a data request if GRRL does not already have the data, or to provide data in a specific form or arrangement if GRRL does not keep the data in that form or arrangement. (For example, if the data you request are on paper only, GRRL is not required to create electronic documents to respond to your request.) If GRRL agrees to create data in response to your request, GRRL will work with you on the details of your request, including cost and response time.

In addition, the Government Data Practices Act does not require GRRL to answer questions that are not requests for data.

 

Requests for Summary Data

Summary data are statistical records or reports that are prepared by removing all identifiers from private or confidential data on individuals. The preparation of summary data is not a means to gain access to private or confidential data. GRRL will prepare summary data if you make your request in writing and pre-pay for the cost of creating the data. Upon receiving your written request – you may use the GRRL Data Request Form - Members of the Public – GRRL will respond within ten business days with the data or details of when the data will be ready and how much GRRL will charge.

Approved Date: 03/17/15
Effective Date:
Revised Date:

Copy Costs - Members of the Public

GRRL charges members of the public for copies of government data. These charges are authorized under Minnesota Statutes, section 13.03, subdivision 3(c).

You must pay for the copies before GRRL will give them to you.

For 100 or Fewer Paper Copies – 25 cents per page

100 or fewer pages of black and white, letter or legal size paper copies cost 25¢ for a one-sided copy, or 50¢ for a two-sided copy.

Most Other Types of Copies – Actual cost

The charge for most other types of copies, when a charge is not set by statute or rule, is the actual cost of searching for and retrieving the data, and making the copies or electronically transmitting the data (e.g.. sending the data by email).

 

In determining the actual cost of making copies, GRRL factors in employee time, the cost of the materials onto which GRRL is copying the data (paper, CD, DVD, etc.), and mailing costs (if any). If your request is for copies of data that GRRL cannot reproduce itself, such as photographs, GRRL will charge you the actual cost GRRL must pay an outside vendor for the copies.

The cost of employee time to search for data, retrieve data, and make copies is $22.58 per hour.

If, because of the subject matter of your request, GRRL finds it necessary for a higher-paid employee to search for and retrieve the data, GRRL will calculate the search and retrieval portion of the copy charge at the higher salary/wage.

Approved Date: 03/17/15
Effective Date:
Revised Date: 03/21/23

5C. Policy for Ensuring the Security of Not Public Data

Legal Requirement

The adoption of this policy by the Great River Regional Library (GRRL) satisfies the requirement in Minn. Stat. 13.05 subd. 5 to establish procedures ensuring the appropriate access to not public data. By incorporating employee access to not public data into GRRL’s Data Inventory (required by Minn. Stat. 13.025 subd. 1), in the individual employee’s position description, or both, GRRL’s policy limits access to not public data to employees whose work assignment reasonably requires access.

 

Please direct all questions regarding this policy to GRRL’s Data Practices Compliance Official:

Karen Pundsack, Executive Director
1300 W. St. Germain Street, St. Cloud, MN 56301
Phone number: 320 650-2500
Fax number: 320 650-2535
Email address: karenp@grrl.lib.mn.us

Approved Date: 03/17/15
Effective Date:
Revised Date:

Data Practices Contacts

Responsible Authority
Name: Karen Pundsack, Executive Director
Address: 1300 W. St. Germain Street, St. Cloud, MN 56301
Phone number: 320 650-2500
fax number: 320 650-2535
email address: karenp@grrl.lib.mn.us


Data Practices Compliance Official
Name: Karen Pundsack, Executive Director
Address: 1300 W. St. Germain Street, St. Cloud, MN 56301
Phone number: 320 650-2500
fax number: 320 650-2535
email address: karenp@grrl.lib.mn.us


Data Practices Designees
(Personnel Data)
Name: Ryan McCormick, Associate Director, Human Resources
Address: 1300 W. St. Germain Street, St. Cloud, MN 56301
Phone number: 320 650-2500
fax number: 320 650-2535
email address: ryanm@grrl.lib.mn.us

 

(Patron Data)
Name: Karen Pundsack, Executive Director
Address: 1300 W. St. Germain Street, St. Cloud, MN 56301
Phone number: 320 650-2500
fax number: 320 650-2535
email address: karenp@grrl.lib.mn.us

Standards for Verifying Identity Procedure

The following constitute proof of identity.

  • An adult individual must provide a valid photo ID, such as
    • a state driver’s license
    • a military ID
    • a passport
    • a Minnesota ID
    • a Minnesota tribal ID
  • A minor individual must provide a valid ID, such as
    • a state driver’s license
    • a military ID
    • a passport
    • a Minnesota ID
    • a Minnesota Tribal ID
    • a Minnesota school ID
    • a certified copy of birth certificate
  • The parent or guardian of a minor must provide a valid photo ID and either
    • a certified copy of the minor’s birth certificate or
    • a certified copy of documents that establish the parent or guardian’s relationship to the child, such as
      • a court order relating to divorce, separation, custody, foster care
      • a foster care contract
      • an affidavit of parentage
  • The legal guardian for an individual must provide a valid photo ID and a certified copy of appropriate documentation of formal or informal appointment as guardian, such as
    • court order(s)
    • valid power of attorney

Note: Individuals who do not exercise their data practices rights in person must provide either notarized or certified copies of the documents that are required or an affidavit of ID.

Procedure for Ensuring the Security of Not Public Data

Data inventory
Under the requirement in Minn. Stat. 13.025 subd. 1, GRRL will prepare a Data Inventory which identifies and describes all not public data on individuals maintained by GRRL. To comply with the requirement in Minn. Stat. 13.05 subd. 5, GRRL will also include in its Data Inventory the position titles of the employees who have access to not public data.

In the event of a temporary duty as assigned by a manager or supervisor, an employee may access certain not public data for as long as the work is assigned to the employee.

In addition to the employees listed in GRRL's Data Inventory, the Responsible Authority, the Data Practices Compliance Official, and GRRL's Attorney may have access to all not public data maintained by GRRL if necessary for specified duties. Any access to not public data will be strictly limited to the data necessary to complete the work assignment.

 

Employee position descriptions
Position descriptions may contain provisions identifying any not public data accessible to the employee when a work assignment reasonably requires access.

 

Data sharing with authorized entities or individuals
Federal or state law may authorize the sharing of not public data in specific circumstances. Not public data may be shared with another entity if a federal or state law allows or mandates it. Individuals will have notice of any sharing in applicable Tennessen warnings or GRRL will obtain the individual’s informed consent. Any sharing of not public data will be strictly limited to the data necessary or required to comply with the applicable law.

 

Ensuring that not public data are not accessed without a work assignment
Within GRRL, departments may assign tasks by employee or by job classification. If a department maintains not public data that all employees within its division do not have a work assignment allowing access to the data, the department will ensure that the not public data are secure.

Recommended actions for ensuring appropriate access include:

  • Assigning appropriate security roles, limiting access to appropriate shared network drives, and implementing password protections for not public electronic data.
  • Password protecting employee computers and locking computers before leaving workstations.
  • Securing not public data within locked work spaces and in locked file cabinets.
  • Shredding not public documents before disposing of them.

     

Penalties for unlawfully accessing not public data
GRRL will utilize the penalties for unlawful access to not public data as provided for in Minnesota Statutes section 13.09, if necessary. Penalties include suspension, dismissal or referring the matter to the appropriate prosecutorial authority who may also pursue a criminal misdemeanor charge.

Administration Policies: Conflict of Interest

Administration Policies: Conflict of Interest patriciaw Thu, 05/30/2019 - 10:33

Chapter 6. Conflict of Interest

Introduction

This conflict of interest policy is designed to help directors, officers and employees of the Great River Regional Library System identify situations that present potential conflicts of interest and to provide Great River Regional Library System with a procedure which, if observed, will allow a transaction to be treated as valid and binding even though a director, officer or employee has or may have a conflict of interest with respect to the transaction. The policy is intended to comply with the procedure prescribed in Minnesota Statutes, Sections [471.87] [471.88] [471.89] [471.895] governing conflicts of interest for public officials. In the event there is an inconsistency between the requirements and procedures prescribed herein and those in the applicable Minnesota Statutes, the Statute shall control.

The purpose of the conflict of interest policy is to protect GRRL’s interest when it is contemplating entering into a transaction or arrangement that might benefit the private interest of a trustee or Leadership Support Team member or might result in a possible excess benefit transaction. This policy is intended to supplement but not replace any applicable state and federal laws governing conflict of interest applicable to regional public library systems, nonprofit and charitable organizations.

6A. Definitions

6A.1 Interested Person

Any trustee, Leadership Support Team member, or member of a committee with governing board delegated powers, who has a direct or indirect financial interest, as defined below, is an interested person.

6A.2 Financial Interest

A person has a financial interest if the person has, directly or indirectly, through business, investment, or family:

  1. An ownership or investment interest in any entity with which GRRL has a transaction or arrangement,
  2. A compensation arrangement with GRRL or with any entity or individual with which GRRL has a transaction or arrangement, or
  3. A potential ownership or investment interest in, or compensation arrangement with, any entity or individual with which GRRL is negotiating a transaction or arrangement.

Compensation includes direct and indirect remuneration as well as gifts or favors that aren’t insubstantial. A financial interest isn’t necessarily a conflict of interest. A person who has a financial interest may have a conflict of interest only if the appropriate governing board or committee decides that a conflict of interest exists.

6B. Procedures

6B.1 Duty to Disclose

In connection with any actual or possible conflict of interest, an interested person must disclose the existence of the financial interest and be given the opportunity to disclose all material facts to the trustees and members of committees with governing board delegated powers considering the proposed transaction or arrangement.

6B.2 Determining Whether a Conflict of Interest Exists

After disclosure of the financial interest and all material facts, and after any discussion with the interested person, he/she shall leave the governing board or committee meeting while the determination of a conflict of interest is discussed and voted upon. The remaining board or committee members shall decide if a conflict of interest exists.

6B.3 Procedures for Addressing the Conflict of Interest

  1. An interested person may make a presentation at the governing board or committee meeting, but after the presentation, he/ she shall leave the meeting during the discussion of, and the vote on, the transaction or arrangement involving the possible conflict of interest.
  2. The chairperson of the governing board or committee shall, if appropriate, appoint a disinterested person or committee to investigate alternatives to the proposed transaction or arrangement.
  3. After exercising due diligence, the governing board or committee shall determine whether GRRL can obtain with reasonable efforts a more advantageous transaction or arrangement from a person or entity that would not give rise to a conflict of interest.
  4. If a more advantageous transaction or arrangement isn’t reasonably possible under circumstances not producing a conflict of interest, the governing board or committee shall determine by a majority vote of the disinterested trustees whether the transaction or arrangement is in GRRL’s best interest, for its own benefit, and whether it is fair and reasonable. ln conformity with the above determination it shall make Its decision as to whether to enter into the transaction or arrangement.

6B.4 Violations of the Conflict of Interest Policy

  1. If the governing board or committee has reasonable cause to believe a member has failed to disclose actual or possible conflicts of interest, it shall inform the member of the basis for such belief and afford the member an opportunity to explain the alleged failure to disclose.
  2. lf, after hearing the member’s response and after making further investigation as warranted by the circumstances, the governing board or committee determines the member has failed to disclose an actual or possible conflict of interest, it shall take appropriate disciplinary and corrective action.

6C. Records of Proceedings

The minutes of the governing board and all committees with board delegated powers shall comply with Minnesota Statute 13D open meeting law and contain:

  1. The names of the persons who disclosed or otherwise were found to have a financial interest in connection with an actual or possible conflict of interest, the nature of the financial interest, any action taken to determine whether a conflict of interest was present, and the governing board’s or committee’s decision as to whether a conflict of interest in fact existed.
  2. The names of the persons who were present for discussions and votes relating to the transaction or arrangement, the content of the discussion, including any alternatives to the proposed transaction or arrangement, and a record of any votes taken in connection with the proceedings.

6D. Compensation

  1. A voting member of the governing board who receives compensation, directly or indirectly, from GRRL for services is precluded from voting on matters pertaining to that member’s compensation.
  2. A voting member of any committee whose jurisdiction includes compensation matters and who receives compensation, directly or indirectly, from GRRL for services is precluded from voting on matters pertaining to that member’s compensation.
  3. No voting member of the governing board or any committee whose jurisdiction includes compensation matters and who receives compensation, directly or indirectly, from GRRL, either individually or collectively, is prohibited from providing information to any committee regarding compensation.
  4. No member of the board or immediate relative of a board member shall be considered for staff employment. No member of the board or immediate relative of a board member shall use for personal use or profit the resources, business, finances or contracts of the library that are not intended for personal use or profit.

6E. Annual Statements

Each trustee, Leadership Support Team member and member of a committee with governing board delegated powers shall annually sign a statement which affirms such person:

  1. Has received a copy of the conflict of interest policy,
  2. Has read and understands the policy,
  3. Has agreed to comply with the policy, and
  4. Understands GRRL is charitable and in order to maintain its federal tax exemption it must engage primarily in activities which accomplish one or more of its tax-exempt purposes.

6F. Periodic Reviews

To ensure GRRL operates in a manner consistent with charitable purposes and doesn’t engage in activities that could jeopardize its tax-exempt status, periodic reviews shall be conducted. The periodic reviews shall, at a minimum, include the following subjects:

  1. Whether compensation arrangements and benefits are reasonable, based on competent survey information, and the result of arm’s length bargaining.
  2. Whether partnerships, joint ventures, and arrangements with management organizations conform to GRRL’s written policies, are properly recorded, reflect reasonable investment or payments for goods and services, further charitable purposes and don’t result in inurement, impermissible private benefit, or in an excess benefit transaction.
  3. An annual report will be submitted by April 1 of each year to the Minnesota Department of Education including the amounts expended and for what purposes, the number of library materials on hand, the number purchased and loaned in compliance with Minnesota Statute 134.13.
  4. An annual audit by an independent auditor will be performed in compliance with Minnesota Statute 134.34 and the Government Auditing Standards issued by the Comptroller General of the United States as required by the Minnesota Department of Education-Minnesota State Library Agency.

6G. Use of Outside Experts

When conducting the periodic reviews, GRRL may, but need not, use outside advisors. If outside experts are used, their use shall not relieve the governing board of its responsibility for ensuring periodic reviews are conducted.

Approved Date: 05/21/19
Effective Date: 05/21/19
Revised Date:

 

GRRL Patron Services Policies

GRRL Patron Services Policies admin Tue, 07/26/2016 - 15:37

Introduction
Chapter 1. Circulation Services
Chapter 2. Information Services
Chapter 3. Programming and Outreach
Chapter 4. Equipment and Facility Use
Chapter 5. Patron Records and Private Data

Introduction

In accordance with GRRL mission and values, library staff strive to provide accurate, efficient, cordial and impartial service to all library users at all times in all locations. Service is provided without regard to origin, age, background or views. All information requests are valid and will be regarded with equal attention and professionalism.

Generally, the public is served on a first come, first served basis. People calling the library are helped in sequence. During busy times, library staff may ask library users with time-consuming requests to wait while other patrons are being assisted. At any time, staff may direct patrons to other resources or to the St. Cloud Public Library patron services staff for further assistance.

Approved Date: 03/20/12
Effective Date: 03/20/12
Revised Date: 03/19/19

Chapter 1. Circulation Services

1A. Eligible Borrowers

Residents of Benton, Morrison, Sherburne, Stearns, Todd and Wright Counties are eligible to receive a GRRL library card free of charge. Under the Minnesota Library Reciprocal Borrowing Compact, anyone with a library card issued from a library participating in a Minnesota regional library system is also eligible to borrow library materials.

A parental signature is not required for minor children to acquire a GRRL library card.

The library may charge a fee to replace lost library cards.

Any business, nursing home, school, hospital, Head Start or similar organization within the six county area is eligible to receive a GRRL Institutional library card free of charge upon the receipt of an application which includes a signature of that organization's Chief Operating Officer recognizing the institutional borrower's responsibilities.

1B. Registration Requirements

All persons who wish to register for a library card must be present to do so unless they are unable to appear by reason of disability, with the following exceptions:

  • Adults applying for an e-card with digital-only access need only verify that their address is within the GRRL service area, and
  • Adults and children may register for an account through library-sponsored outreach events or collaborations with educational and/or other partners who assist in verification of identity.

A library card will be issued to new library patrons. The card requires a signature before it can be used. The signature indicates that the patron has agreed to be responsible for the materials borrowed and to give immediate notice of a lost or stolen library card. The patron also agrees to inform the library of any change of address immediately. Registration applications will be discarded after the data is checked for accuracy.

A library card may be renewed every three years. Renewals require updating contact information. In order to help patrons keep library accounts in good standing, GRRL requires all charges on adult library cards above $1 to be paid at renewal.

1B.1 Adult Accounts

Adults applying for full access to digital and physical resources must provide proof of identification (picture identification is mandatory) and current street address. Because of residency requirements GRRL must have a street address on file for all borrowers. PO Box and general delivery are not sufficient for residency verification. GRRL will not register any person who cannot supply a street address.

  • Adults who do not possess an identification with current name and address information may register by showing an identification with non-current address and another valid current address verification (a utility bill delivered to that address or check book with current address information, for example).
  • If the person possesses an identification with inaccurate address information, we may mail their library card to them to verify address. GRRL limits the number of items that can be checked out to residents with no current address information.
  • Adults without valid identification may not register for a library card.
  • Individuals who choose not to provide address information may not check out any library materials, but may use library materials in the library.

1B.2 Minor Accounts

Children may register for their own library cards. Identification is not required for patrons under the age of 17. Children under 17 may check out any materials except R-rated videos. Parents may choose to restrict their minor child's ability to borrow library materials by requesting that their library card be expired (or not issued).

1B.3 Reciprocal Borrowers

GRRL subscribes to the Minnesota Reciprocal Borrowing Compact. As such, staff will register any person who has a library card from any other regional library system in the state. Adults must verify identity and provide address information as indicated above. These borrowers will not be issued a GRRL library card. Their own library card will be entered into the GRRL patron database. The same circulation rules apply to reciprocal borrowers as to any GRRL resident. GRRL cards may be used in other regional libraries across the state as part of the Minnesota Library Reciprocal Borrowing Compact.

1B.4 Temporary Borrowers

Residents of shelters or temporary housing are eligible for Temporary Library Cards. GRRL limits the number of library materials that these borrowers may check out.

1B.5 Non-resident Borrowers

Non-residents are defined as individuals whose permanent address is outside GRRL's six-county service area. A non-resident fee of $7.50 per 3 months is required if a non-resident wishes to borrow GRRL materials. However, if an individual will be living in a GRRL county for more than three months from the date the application is made, that person is eligible to receive a GRRL library card, with required proof of residency. Non-residents may use GRRL materials and services within the library at no charge.

1C. Lending

Patrons must have a valid library account to borrow materials.

R-rated videos and DVDs are available for check out only to individuals 17 or older.

GRRL staff will attempt to notify patrons when their requested items are available. Items are held for a pre-set period of time depending on the item type.

Patrons are responsible for materials checked out on their account and will be charged for damaged or lost items based on the indicated price of the item.

1C.1 Loan Periods and Associated Charges

Items are checked out for pre-set time periods, depending on the type of material (see chart below). Patrons may renew their items up to three times so long as the items are not on hold for another patron.

GRRL does not charge overdue fines. All checked out items still have a due date and must be returned once the checkout period has ended.

Borrowing privileges will be temporarily blocked if a patron has library charges over $1 or has materials ten or more days overdue.

  • GRRL will send notification to patrons when library materials are overdue.
  • Items overdue for 45 days or more will be considered lost, and patrons will be charged for the cost of the item.
    • Item costs will be removed if the item is returned in good condition within one year.
    • If a patron pays for a lost item, the payment is not refundable if the item is later found and returned.
  • The library does not accept patron-purchased replacement copies.
  • Charges may result if items are returned damaged or missing parts.
  • Unpaid charges may result in the patron's account being sent to collections and may be subject to Revenue Recapture.
Material Type Loan period
Lucky Day Items 7 days (1 week)
Books, audiobooks, CDs, magazines, DVDs & VHS video 21 days (3 weeks)
Interlibrary loan Varies
Book Club kits 42 days (6 weeks)
Equipment and Try It Yourself Kits
Note: Failure to return equipment in high demand, such as hotspots, may result in temporary loss of privilege for future checkouts

Varies by type

 

 

Approved Date: 11/20/12
Revision Effective Date: 03/17/15, 06/01/19, 01/01/2022, 01/01/24
Revised Date: 03/17/15, 03/19/2019, 09/21/2021, 09/19/23

1D. Interlibrary Loan

Great River Regional Library will attempt to obtain needed books and other library materials for its patrons. Interlibrary loan (ILL) is one mechanism to ensure that library patrons have access to library materials available in other Minnesota libraries as well as other libraries throughout the United States. GRRL will also make its library materials available to non-GRRL patrons in the spirit of cooperation and effective resource sharing.

GRRL subscribes to the Interlibrary Loan Code of the United States. GRRL also is a participant in both MINITEX and MNLINK (Minnesota Library Information Network), which exist, in part, to provide a statewide resource sharing mechanism.

1D.1 Interlibrary Loan Borrowing

GRRL patrons may request materials from other libraries through ILL if an item is not locally available. Some libraries have lending restrictions that may prevent requests from being filled. Not all libraries offer free lending; GRRL will notify patrons if free lending is not available.

  • The loan period for materials borrowed from other libraries is set by the Lender. ILL items generally may not be renewed. Some materials may only be available for use inside the library per the lending institution.
  • GRRL will quickly respond to recall notices from lending libraries.
  • Requests for articles that arrive in printed form will require the patron to sign a copyright agreement.
  • The library passes all costs charged by the lending library to the GRRL borrower.
    • GRRL will pay the lending library all charges associated with the loss of an ILL item. The borrower is then billed for those charges. Collection agency fees may also be assessed.
    • If a patron claims to have returned an item, charges will still be assessed as GRRL is required to pay the lending library.
  • GRRL patrons may have up to 25 active ILL requests, including titles being ordered, checked out, or returned.

1D.2 Interlibrary Loan Lending

Non-GRRL patrons may request physical materials through ILL.

  • The loan period for most GRRL material is three weeks. However, GRRL items may be unavailable for up to six weeks to allow time for transportation to and from the borrowing library.
  • Loan periods and other conditions of loan will be stated clearly.
  • GRRL will consider granting requests for renewing loaned ILL materials if local demand allows.
  • GRRL will notify the borrowing library when unable to fill requests.
  • All material on loan may be subject to immediate recall.

Under the terms of this policy, the library may choose not to loan the following materials:

  1. Reference,
  2. Non-circulating, or
  3. Those in high local demand.

Approved Date: 05/11/10
Effective Date: 05/12/10, 01/01/2022
Revised Date: 03/16/10, 03/19/19, 09/21/2021

Chapter 2. Information Services

2A. Reference and Reader's Advisory

Staff at all locations provide reference and reader's advisory services. GRRL staff observe guidelines for service in accordance with those adopted by the Reference and User Services Association of the American Library Association.

2A.1 Information Requests

GRRL public services staff will respond to information requests presented in person, by phone, postal mail or digital means. Information sources can include physical and digital resources. Services may also include communication with, or referral to, other libraries or agencies, for example with multiple-name genealogy searches. All patron transactions are conducted in a manner that ensures confidentiality and privacy.

GRRL staff will be knowledgeable about a wide range of library materials in order to provide guidance to customers through a variety of formats and methods.

2A.2 Charges for Service

Reference service shall be provided free to all users within or out of the library's service area. A handling fee and minimal charge per page for photocopies will be assessed on requests for information originating outside the library's service area.

Approved Date: prior to May 2010
Effective Date:
Revised Date: 05/11/10

2B. Adult Services

GRRL service to adults encompasses free provision of materials in a wide variety of formats and reading levels; availability of knowledgeable staff to help patrons locate and use information and materials; programming to inform patrons of materials and services; and instruction in the use of the library catalog, physical and digital resources. Library staff find ways to meet customer needs with library resources, through interlibrary loan, or by referral to other agencies or resources.

Staff are able to articulate GRRL policies in a positive manner and explain the rationale behind them. All patrons are treated with courtesy, equality and respect.

Staff maintain awareness of current events and trends with a goal of anticipating patron needs and keep up to date on library resources, trends, materials formats and information delivery methods.

2C. Proctoring Exams

To support the library's mission of lifelong learning opportunities, GRRL staff may proctor tests for secondary and post-secondary education students who are enrolled in distance learning programs or classes. GRRL does not proctor licensing exams. Additional limitations apply as outlined in the GRRL proctoring guidelines.

 

It is the responsibility of the student and the institution requesting the proctoring of a test to verify that the GRRL proctoring guidelines are acceptable to the institution giving the test, before having the exam sent to any Great River Regional Library.

 

Library staff will not sign any statement required by the educational institution inconsistent with our policy or with how the test was administered. Exceptions to the proctoring guidelines may be made for specific exams proctored as part of collaborative activity with our community partners.

 

GRRL does not set eligibility requirements for proctoring services.

 

There is no charge for proctoring services; however, availability may be limited due to local resources. The student is responsible for any incidental costs, including postage to return the exam. 

 

Approved Date: prior to May 2010
Revision Effective Date: 01/01/11, 01/01/24
Revised Date: 05/11/10, 09/14/10, 03/20/12, 03/15/16, 03/19/19, 09/19/23

2D. Children's Services

GRRL provides learning readiness opportunities, entertainment options and educational support for children throughout the region.

Children’s Services at GRRL adhere to the same policies as Adult Services with the addition of the following:

  • GRRL Children’s Services offers a collection of materials to reinforce and support a wide range of reading interests from educational to recreational for children from birth to the time they find adult services materials useful.
  • GRRL Children’s Services offer a wide variety of programs for infant to 6th grade children. GRRL also provides reference services for students who need to complete reports for school or pursue research on a particular topic. GRRL children's services include school tours, class visits, Internet use and computer use.

Approved Date: prior to May 2010
Effective Date:
Revised Date: 05/11/10, 03/19/19

Chapter 3. Programming and Outreach

3A. Programming

Great River Regional Library is committed to serving residents of the region in meeting their educational, informational, cultural and recreational needs. Staff develop a variety of programs of interest to patrons of all ages and wide interests, to introduce them to the resources of the library and its services, to encourage the use of the library as a community meeting place and to expand or enhance local cultural offerings.

All programs must be approved by the Patron Services Specialist. Review and evaluation of programs shall be done on a regular basis.

To accomplish this goal, GRRL provides programs that serve all residents of the region on an equitable basis. GRRL endorses Library-Initiated Programs as a Resource as adopted by the American Library Association and incorporates it by reference to this policy.

Program content will reflect an awareness of the broad diversity within the GRRL service area and the State of Minnesota. Program format will be appropriate for the topic with content covering subjects generally not available through other community agencies. Fees will not be charged to attend any library program. However, this does not preclude admission being charged for preapproved special events or holding pre-approved fundraising events that benefit GRRL. In addition:

  1. In most circumstances, programs will be of a non-competitive nature.
  2. GRRL may co-sponsor activities or programs with other organizations. Determinations on whether to co-sponsor a program will be made based on:
    • Relevance of the topic to meeting the library's or the community's goals
    • Availability of a similar program from a not-for-profit source
    • Possibility of conflict with other commercial enterprises offering the same services
    • No solicitation or promotion of products or services will be allowed except at (1) book signings (sale of an author's book), (2) disc signings (sale of a musician's recordings) (3) artist workshops (sale of artwork).
    • Co-sponsored activities must meet all other GRRL program criteria.
  3. In most cases, local staff determine which programs will be offered at their libraries, within the guidelines set forth by GRRL administration and policy. Outreach programs are defined as programming held outside library buildings. Outreach programming development is encouraged for communities within the GRRL system.
  4. All publicity and promotional materials for GRRL programs are provided by the Communications and Development Department.
  5. Volunteers may provide and/or assist with programs of all types. These volunteers must be 12 years of age or older and undergo normal screening by GRRL. Refer to GRRL Administration policy on volunteers for more details.

Approved Date: prior to May 2010
Effective Date:
Revised Date: 05/11/10, 04/19/16, 03/19/19

3B. Outreach

GRRL strives to broaden public access to its collection and services beyond physical libraries. This is often accomplished through collaborative activities with our local and regional partners.

GRRL strives to provide outreach to a number of community services, including daycares, nursing homes, jails and workforce centers. All outreach programming must meet the Program Policy guidelines above.

Approved Date: prior to May 2010
Effective Date:
Revised Date: 05/11/10, 03/19/19

Chapter 4: Equipment and Facility Use

GRRL welcomes all library users. The Library signs a Branch Agreement with each of its City partners for the physical library space and each City partner approves local Rules of Behavior. See also GRRL Security Policy.

Approved Date: prior to May 2010
Effective Date:
Revised Date: 05/11/10, 03/19/19

4A. Equipment Use

GRRL provides copiers for library and public use at each library. The public and GRRL staff must pay a per-copy charge for use of GRRL copiers.

Patrons using library equipment are expected to comply with US copyright law as described in Title 17, United States Code.

Approved Date: prior to May 2010
Effective Date:
Revised Date: 03/20/07, 05/11/10, 03/20/12, 03/19/19

4B. Meeting Room Policies

Each City that provides a GRRL facility with meeting space sets its own meeting room policies. The local library board or city council shall approve it. GRRL supports the American Library Association’s Meeting Rooms: An Interpretation of the Library Bill of Rights guidelines on meeting rooms.

Approved Date: prior to May 2010
Effective Date:
Revised Date: 05/11/10, 03/19/19

4C. Exhibits and Bulletin Boards

Great River Regional Libraries may provide exhibit space and bulletin boards consistent with the Library's mission, programs and services. GRRL affirms the American Library Association's interpretation of the Library Bill of Rights titled Exhibit Spaces and Bulletin Boards.

4C.1 Exhibits and Displays

  • GRRL libraries may provide exhibit space to organizations involved in educational, cultural, community, intellectual and charitable activities.
  • Exhibits and displays are presented on an equitable basis, regardless of beliefs or affiliations of the groups that request space. Exhibits or portions of exhibits should not be proscribed or removed because of partisan or doctrinal disapproval.
  • Exhibits and displays may not involve the sale, advertisement, solicitation or promotion of commercial products. This provision does not exclude sponsored exhibits, approved art exhibits, exhibits primarily informational in content, or exhibits containing advertising involving a variety of beneficiaries.
  • The library is not responsible for any items that are lost, damaged, or stolen while on exhibit or display. The library does not insure displayed items.
  • The presentation of any display or exhibit does not imply an endorsement of the content by GRRL, its Trustees, or staff.
  • The library will have priority in the use of all display areas.
  • Set up and take down of any exhibit is the responsibility of the exhibitor.
  • Each GRRL Library or Patron Services Coordinator is responsible for the approval of each exhibit request, determination of the location of any exhibit and the duration of each exhibit.
  • GRRL does not provide storage of property of organizations that wish to display exhibits in the library.
  • Exhibits must not interfere with the general operation of or regular activities of the library.
  • Any sales of exhibited materials must take place after the exhibit has ended. GRRL staff will not act as sales agents for any exhibited materials.

4C.2 Bulletin Boards

Public Bulletin Board space at all GRRL locations may be made available to the public for promotion and publicity related to educational, cultural, community, intellectual and charitable activities.

  • Postings will be allowed for events in the library's immediate service area.
  • The size of any public posting should not be so excessive as to cause other postings to be removed or covered.
  • Materials may be posted one month prior to the event and will be removed after the event has concluded.
  • The staff may limit regular postings by one group if such postings have the effect of limiting others' fair use of the bulletin board.
  • The library may choose to limit some or all bulletin board space to library purposes only. GRRL staff may designate bulletin boards to be used for library purposes only and others that may be used for display or exhibit purposes.
  • The staff must approve all bulletin board postings in advance. In the event of any dispute over any posting, the Executive Director will be the final authority.
  • The library will have priority in the use of all bulletin boards.

Approved Date: prior to May 2010
Effective Date:
Revised Date: 06/09/06, 05/11/10, 03/19/19

Chapter 5. Patron Records and Private Data

In accordance with Minnesota Statute 13.40 Subd. 2. all Great River Regional Library circulation and other records which indicate the identity of library users, especially as they connect library users with materials or services used, are private data on individuals. This extends to information sought or borrowed, database search records, Internet sites, reference interviews, circulation records, registration records (except name) and all other personally identifiable uses of library materials, facilities or services.

Such information may not be disclosed, except to:

  1. Persons acting within the scope of their duties in the administration and management of the library or library system.
  2. An agency or individual or any local, state or federal government, pursuant to a process, subpoena or court order authorized pursuant to a federal, state, or local law relating to civil, criminal, administrative, or legislative investigative power.
  3. Persons authorized by the individual to inspect the individual's record.
  4. Parents/guardians of minor children with proper identification.

All requests for private data must be forwarded to the Executive Director or the board president in the absence of the Executive Director. The Executive Director will seek legal advice from library legal counsel in the event of such request for the release of library records and will respond to the request according to advice of counsel.

"Subd. 2 Private data; library borrowers. (a) Except as provided in paragraph (b), the following data maintained by a library are private data on individuals and may not be disclosed for other than library purposes except pursuant to a court order: (1) data that link a library patron's name with materials requested or borrowed by the patron or that link a patron's name with a specific subject about which the patron has requested information or materials; or (2) data in applications for borrower's cards, other than the name of the borrower. (b) A library may release reserved materials to a family member or other person who resides with a library patron and who is picking up the material on behalf of the patron. A patron may request that reserved materials be released only to the patron."

Library operations will be organized to insure patron privacy and confidentiality. GRRL affirms the tenets outlined in the American Library Association’s Privacy: An Interpretation of the Library Bill of Rights as part of this policy.

Approved Date: prior to May 2010
Effective Date:
Revised Date: 03/17/15, 03/19/19

GRRL Collection Development Policies

GRRL Collection Development Policies admin Tue, 07/26/2016 - 15:35

Introduction   
Chapter 1. Collection Goals   
Chapter 2. Collection Principles   
Chapter 3. Intellectual Freedom   
Chapter 4. Selection   
Chapter 5. Collection Management   
Chapter 6. Reconsideration of Library Resources   
Chapter 7. Definitions   
Chapter 8. Supporting Documents

Introduction

GRRL develops, organizes and makes available to the public a collection of books, media and information resources. The purpose of this policy is to inform the public and GRRL staff about the principles that guide the selection of library resources.

Chapter 1. Collection Goals

The library strives to be a resource for people in GRRL’s communities to find trusted information they need to thrive. The goals of the GRRL collection are:

  • ensuring public monies are spent wisely to meet public demand for library resources,

  • supporting the library’s mission, vision and strategic framework,

  • providing free and equal access to materials and resources,

  • meeting the evolving learning, information, education and cultural needs of all of the people in GRRL’s region.

Chapter 2. Collection Principles

The library recognizes that within its six county region there are communities, groups and individuals with varied interests, backgrounds, ages, ethnic and cultural heritages, social values, educational levels and reading abilities. This diversity in community interests and needs requires a collection that spans a broad spectrum of subjects and presents various perspectives, ranging from the straightforward to the intricate. The library builds and sustains an inclusive collection that mirrors this diversity and encompasses both popular works and works of lasting value.

Chapter 3. Intellectual Freedom

GRRL recognizes its responsibility to make available a selection of resources on subjects of interest to its users. This includes materials that cover various perspectives of controversial topics, enabling patrons to form their own opinions. 

 

Monitoring the reading and viewing of a minor or ward is entirely the responsibility of their parents, guardians or designated caregivers. Each individual and family is free to apply their personal values when choosing materials for themselves. The values of one individual or family will not be imposed on another.

 

The library is a forum for all points of view, and is rooted in the principles of intellectual freedom and freedom of speech as articulated in the First Amendment of the U.S. Constitution. The library is guided by the Library Bill of Rights, Freedom to Read, and Freedom to View policy statements as adopted by the American Library Association.

 

See also Administration Policy Chapter 4A. Intellectual Freedom

See also Security Policy Chapter 3. Unattended Children and Vulnerable Adults 

Chapter 4. Selection

4A. Responsibility for Selection

Ultimate responsibility for selection of materials and managing the allocation of funds for this purpose rests with the Executive Director. The Executive Director operates within the framework of budgets, policies, goals and objectives determined by the Board of Trustees. The Executive Director delegates authority to interpret and apply these policies on a daily basis to the Associate Director – Collection Development and/or to staff members responsible for material selection. In carrying out these duties, library staff exercise professional judgment. In cases where unique challenges arise, staff will seek guidance from the Executive Director. 

 

Selection builds a collection that aligns with patron needs. Selection does not necessarily reflect the opinions or values of the individual selector, individual members of the GRRL Board of Trustees, or the Great River Regional Library as a whole.

4B. General Criteria for Selection

Materials are selected on the merits of the content as a whole and without regard to the personal history of the author, composer or producer. Each work is considered on its own merit. To develop and maintain an excellent collection, resources are evaluated on the following criteria. 

 

An item may be included or excluded on one or more of the following criteria:

  • Availability and suitability of physical, digital or electronic form for public library use

  • Cost, in relation to the wise use of available resources

  • Present and anticipated relevance to community needs and/or local interest

  • Relation to the existing collection and to other material on the subject

  • Requests by GRRL users

    • Policy, budget, and shelving space may limit the ability of GRRL to provide all requested materials

    • Requests will be considered equitably for purchase using the established selection procedures and the Collection Development Policy

  • Reviews or bibliographies in trade publications such as Booklist, Kirkus, and School Library Journal

 

No library is able to purchase all materials needed by its patrons; therefore, GRRL participates in the MNLINK and OCLC interlibrary loan programs as a lender and borrower. 

 

See also Patron Services Policy Chapter 1D. Interlibrary Loan

4C. Cataloging 

GRRL participates in a library community that agrees on standards for cataloging and classification that enable greater resource sharing and accessibility through electronic access. 

The majority of items in the collection are shared between all GRRL libraries and not assigned to a specific library. A shared item’s location will automatically be changed to the library where the item is checked in, allowing even the smallest library to see a refreshed collection. Some items may be assigned to individual libraries at the discretion of Collection Development staff. Materials purchased with gift funds designated for a specific GRRL location may be assigned to that location for a period of time.

4D. Placement of Library Materials and Resources

Materials are organized in collections as a guide to help patrons find what they need. However, categorizing materials by the intended audience does not guarantee that a specific item will be appropriate for all people in that age group. Determining intended audience includes consulting the publisher’s marketing materials, reviews in trade publications, industry standards, and other relevant tools.

 

GRRL does not apply labels to materials to indicate approval or disapproval of their content. Library materials and resources will not be restricted by the possibility that they might be accessed by children. It is the responsibility of parents, guardians, or designated caregivers to oversee the access of library materials by children.

 

Library resources may be featured or displayed within the library or on the library’s website. Placing materials on display does not constitute an endorsement by Great River Regional Library of the views expressed in the material.

 

See also Administration Policy Chapter 4A. Intellectual Freedom

See also Security Policy Chapter 3. Unattended Children and Vulnerable Adults

4E. Relationships with Library Resource Vendors, Publishers and Authors

Purchasing and selection decisions are made in a manner most efficient and cost effective for GRRL. Vendors, publishers and authors may submit written or electronic information for consideration. GRRL does not engage in purchases through unsolicited materials previews or processes that require meetings with sales representatives. 

 

Given the substantial volume of requests received, GRRL cannot engage in direct follow-ups with vendors or authors regarding purchasing inquiries. Materials submitted to or provided to GRRL for potential purchase consideration will be regarded as donations and, as such, will not be formally acknowledged or returned.

4F. Gifts

GRRL welcomes gifts of library materials or money to buy materials but reserves the right to use and dispose of gift materials and funds as seems appropriate for current needs. GRRL may choose to decline donated materials, especially if they come with specific conditions, such as a request for special collection status or unique circulation rules. 

 

All gift materials must meet Collection Development Policy selection criteria in order to be added to the collection. Accepting donated materials does not guarantee they will become part of the GRRL collection. GRRL is unable to provide notification to donors regarding the status of their donated materials, nor can we return items if they are not selected for inclusion in the collection. Items that are not needed or suitable for the collection may be sold or otherwise disposed of by GRRL. 

Chapter 5. Collection Management

Collection Management is the systematic evaluation of the collection designed to facilitate the repair or withdrawal of library materials.

 

An item may be withdrawn from the library’s collection when it meets one or more of the following criteria:

  • Damaged

  • Factually inaccurate or obsolete

  • No longer in demand as evidenced by circulation history

  • Superseded by a newer edition or newer titles on the topic

 

Collection Development staff will review all final copy removals to determine local, regional or national access. A title may be retained if it is deemed valuable on one of these levels. 

Chapter 6. Reconsideration of Library Resources

GRRL will reconsider any material in its collection upon written request from a patron on a Request for Reconsideration form. The Request for Reconsideration form may also be used if a requested item is not selected for the collection. Submission of a Request for Reconsideration will result in a written response.

 

GRRL is aware that one or more persons may take issue with the selection of any specific item, and will consider any expression of opinion by patrons. However, GRRL does not undertake the task of pleasing all patrons by the elimination of items selected after due deliberation under guidance of the policies expressed herein.

 

6A. Process

GRRL recognizes that a patron may have concerns about a library resource. A concerned patron who is dissatisfied with informal discussions with staff will be offered a Request for Reconsideration form. The form must be completed to initiate a formal review. The resource in question will remain in place during the review process.   

  1. The patron may initiate a Request for Reconsideration with the public service staff at any branch library. The Request for Reconsideration form must be filled out in its entirety and any supporting documentation that the patron wishes the library to consider must be included with submission. 

     

    Individuals wishing to submit a Request for Reconsideration form must have an active library card with Great River Regional Library. An individual may have no more than two active reconsideration requests in process at one time. Forms must be submitted to staff at any branch library. Mailed or emailed forms will only be considered if the individual submitting is homebound.

     

  2. The form is forwarded to the Reconsideration Panel Chair. The Executive Director appoints members of the Reconsideration Panel from the GRRL staff annually. The Chair of the Reconsideration Panel will send an acknowledgement of the Request for Reconsideration within fifteen (15) business days of receipt and provide information on next steps.   

  3. The Reconsideration Panel will meet quarterly to review any Requests for Reconsideration received at least fifteen (15) business days before the scheduled meeting and review supporting documentation. The Collection Development Librarian will provide the panel with a summary on the material being reconsidered. The summary may include materials such as past and current reviews, the rationale for its initial selection, if known, and usage statistics. The panel will consider the work as a whole, its cataloging, classification, and First Amendment implications.   

  4. The Reconsideration Panel, at its sole discretion, may request additional information or conversations with the individual as they consider the request.   

  5. The Reconsideration Panel will respond within fifteen (15) business days of their quarterly meeting regarding a decision on the request. All Reconsideration Panel decisions require the final approval of the Associate Director – Collection Development or designee. The response will include a copy of the Collection Development Policies.   

  6. If the patron is unsatisfied with the Reconsideration Panel’s decision, the patron has fifteen (15) business days of receiving the Reconsideration Panel’s response to notify the Reconsideration Panel Chair in writing to appeal the decision. The appeal must include detail on how the title violates library policy or standards.    

  7. The Associate Director – Collection Development will acknowledge the appeal within fifteen (15) business days of receipt and provide information on next steps.   

  8. A conference to discuss the decision with the patron will be scheduled with the Associate Director – Collection Development and Executive Director to review the Reconsideration Panel’s decision. The patron has fifteen (15) business days to respond to the scheduling invitation.

     

  9. If a conference is not desired by the patron or the patron does not cooperate with scheduling the conference within fifteen (15) business days, the appeal will be considered abandoned. 

     

  10. The Associate Director – Collection Development and Executive Director will provide a response within fifteen (15) business days of the conference. The response will include reasoning about the decision and information about the appeal process.

     

  11. If the patron is unsatisfied with the conference decision, the patron has fifteen (15) business days of receipt to notify the Executive Director in writing that they want to appeal to the GRRL Board. The Executive Director will notify the patron of the date of the next regular GRRL Board meeting.   

  12. The GRRL Board will discuss forming a special Review Committee to address the appeal at the next regular GRRL Board meeting. Initiating a Review Committee requires a majority vote of the Board. This decision is not subject to appeal.   

  13. If formed, the Review Committee will consist of the Board President, Executive Director, Associate Director – Collection Development, Reconsideration Panel chair and two (2) GRRL Board members appointed by the Board President. The Review Committee will meet within thirty (30) days to review and make a final decision on the appeal. The Executive Director, with approval by the Board President, will send notice within fifteen (15) business days of the Review Committee’s decision.   

  14. The decision of the Review Committee is final and remains in effect for a period of five (5) years, barring any changes to state or federal statutes that would void the decision.

 

Chapter 7. Definitions

Library resources: The phrase library resources as it occurs in this policy has the widest possible meaning and includes materials of every format, language and treatment.

 

Interlibrary Loan: Resources obtained from outside the GRRL region.

Chapter 8. Supporting Documents

First Amendment; Library Bill of Rights, Freedom to Read Statement, and Freedom to View Statement

 

Approved Date: 03/20/07   
Effective Date: 03/20/07   
Revised Date: 05/11/10, 03/20/12, 03/19/19, 11/21/23

GRRL Technology Policies

GRRL Technology Policies admin Wed, 11/14/2018 - 13:44

Introduction
Chapter 1. Downloading
Chapter 2. Internet Access to Information
Chapter 3. Internet Acceptable Use
Chapter 4. Public Access Computers (for youth and adults)
 

Introduction

The mission of the Information Technology Department is to make available an appropriate information technology environment that provides to each patron, staff member, and visitor the information technology access, resources, and support that the Library establishes as necessary to meet its mission. This environment must be managed in a way that assures high levels of reliability and usefulness in as cost-effective a manner as possible. While providing open access to information, the department must maintain suitable protection of personal and other confidential information.

The department must constantly be aware of changing information needs of library patrons and staff, adapting the information environment as necessary to meet new priorities. The IT Department provides leadership to assist policy- and priority-making groups with the identification of planning issues and recommends possible strategies. The Department is committed to providing continuous improvement in service.

Approved Date: 03/16/04
Effective Date:
Revised Date: 

Chapter 1. Downloading

No files may be saved or downloaded to the library computers' hard drives. Unauthorized software must not be installed or executed on library computers.

Downloading is possible on removable media. Users should not expect library staff to do this for them nor to know the specifics of how particular web services work. The library is not responsible for the removable media or for the correct downloading of files.

Patrons may use their own removable media to download files. If patrons do not have a removable disk it may be possible to purchase one from the library.

The downloading of viruses, "worms", or similar destructive agents, is not permitted for any reason. Data downloaded from the Internet may contain viruses. Every user is responsible for maintaining virus-checking software on their home computer. The library assumes no responsibility for damage to removable media or non-library computers that may result from downloading files from the Internet.

Approved Date: 03/16/04
Effective Date:
Revised Date: 03/16/10

Chapter 2. Internet Access to Information

As a part of its Mission and Vision Statements, GRRL works to provide users with access to global information resources and high technology applications. GRRL develops, organizes and makes available to the public a useful collection of information resources. GRRL provides free access to community focused services for a diverse population, assistance and guidance in utilizing those services and materials, and lifelong learning opportunities.

Through advances in technology, many of the library resources that residents require have been made available through automated, electronic networks. Both the library and the public rightly see these resources as important supplements to the print and audiovisual resources in the library's collections. Electronic access to data has the ability to expand significantly the resources available to the public for meeting legitimate inquiries.

Approved Date: 03/16/04
Effective Date:
Revised Date: 03/15/11

Chapter 3. Internet Acceptable Use

All library users are expected to abide by their local library’s Rules of Behavior. Illegal use of the library Internet services and computer stations is prohibited. By using library computers and/or Internet services, library users agree that staff has the authority to make final determinations regarding rule infractions. The use of the library's computer workstations and Internet services is a privilege.

The following activities could be considered cause for suspension of computer and/or Internet privileges or cause for trespass:

  • using equipment and/or Internet service in the library to access, disseminate or exhibit material that is obscene, child pornography, or harmful to minors as defined by Minnesota state law (see statutes below);
  • placing or viewing unlawful information or images on the system;
  • altering or placing files or programs on the library's computers;
  • sending any files or portions of files likely to result in damage to the recipient's databases or networks or the library's databases or networks;
  • sending unsolicited spam, "chain letters" or "broadcast" messages;
  • violating copyright or licensing agreements;
  • using another’s library card or fraudulently using duplicate library cards or guest passes for computer access;
  • circumventing computer management software or security measures;
  • causing excessive congestion of the network or interfering with the computer use of other library users;
  • vandalizing or damaging library equipment.

In compliance with the Children's Internet Protection Act (CIPA), software filters have been placed on all computer stations with Internet access. Internet users 17 or older may request that staff remove the filter when using the computer stations to provide access for bona fide research or other lawful purposes. Library users who obtain unfiltered Internet access are not excused from any provisions or restrictions of this policy.

It is essential that each user of Internet and computer services recognize the responsibilities that stem from having access to vast services, sites, people and quantities of uncensored information. Users are reminded to be considerate of others when viewing material. GRRL cannot fully protect library users from encountering images or ideas that may be considered controversial. Not all sources on the Internet provide accurate, complete or current information. Users need to analyze information on the Internet with the same or greater scrutiny that they apply to other sources of information.

GRRL recognizes and affirms the rights and responsibilities of parents/guardians/caregivers to control the use of library materials and resources by their own children. The Internet is an unregulated medium. GRRL cannot guarantee restriction of access to sites by minors. It is up to the parent/guardian/caregiver to monitor their own children regarding their Internet and computer use. The library is committed to making reasonable efforts within constitutional limits to prevent minors from viewing materials that could be deemed harmful.

GRRL recognizes library users’ rights to privacy and confidentiality in accordance with the Minnesota Data Practices Act. GRRL avoids maintaining records that could compromise user privacy. Library users must be aware, however, that personal identification information should only be shared with caution. Parents/guardians/caregivers should discuss with minors the dangers of relaying personal facts over the Internet.

The USA PATRIOT ACT (US Statute 50 U.S.C. Sec 206, 214-220) overrides state law related to privacy and library use. If GRRL receives a valid order or warrant under these provisions, staff must provide anything requested by that order. This may include computer use records. Section 215 requires that the library not inform library users about these specific warrants.

Approved Date: 05/14/96
Effective Date:
Revised Date: 07/09/02, 05/11/04, 05/11/10, 03/15/11

Chapter 4. Public Access Computers (for youth and adults)

GRRL will see workstations designated for use by children are equipped with references to Internet sites and selected software designed to meet the special needs and interests of children. Given the nature of the Internet as described above, however, GRRL recommends that parents, guardians and caregivers work closely with children in selecting Internet resources consistent with personal and family values. Since these values may vary significantly from individual to individual and family to family, any restriction on usage by children must be initiated by the parents, guardian or caregiver. The library, however, reserves the right to restrict access based upon an individual's violation(s) of the Internet Acceptable Use Policy. Parents, guardians or caregivers, once they have decided to restrict children in their care from access to the Internet, should communicate that decision to the child.

Approved Date: 03/16/04
Effective Date:
Revised Date:

GRRL Security Policies

GRRL Security Policies

Introduction
Chapter 1. Roles and Responsibilities

Chapter 2. Internet
Chapter 3. Unattended Children and Vulnerable Adults
Chapter 4. Service Animals
Chapter 5. Rules of Behavior
Chapter 6. Behavior Outside the Library
Chapter 7. Communication
Chapter 8. Injuries

Introduction

A role of GRRL is to provide safe and welcoming physical and virtual spaces. This is achieved in part by the willingness of its users to respect one another and coexist in library spaces. Library spaces are designed for multiple purposes and are intended to be used by our diverse communities. Public library spaces are precious community assets that rely on the stewardship, mutual support and goodwill of all.

Chapter 1. Roles and Responsibilities

1A. Patrons

Patrons are participants in a shared, public use environment and must conduct themselves accordingly. They will be courteous, considerate, and understanding of other patrons and staff.

Parents and caregivers are responsible to supervise the activities and choices of their children.

Patrons are stewards of the library and its resources. They will value and respect library resources and conduct themselves in a safe and orderly way.

Patrons will comply with federal, state, and local laws and policies.

Library users are expected to behave respectfully toward staff and other library users. Harassment of others will not be tolerated.

1B. Library Staff

GRRL staff will monitor public behavior inside its libraries. Although not all public activities can be seen because of staffing limitations and building design, GRRL staff will attempt to remain observant and aware of any potential security issues.

Any designated staff member may issue a warning to an individual who violates library policy or local Rules of Behavior. If the behavior continues after a warning is given, staff may also ask the individual to leave the library. However, the facility supervisor and the Patron Services Supervisor should be notified after this occurs.

Inappropriate behavior will be addressed with a response proportionate to the severity of the behavior.

Staff should follow GRRL procedures when responding to security issues. In the case of juvenile patrons, contacting parents or guardians is an option. Staff is authorized to request identification from patrons as necessary. Refusal to identify oneself under these circumstances may be grounds for eviction or calling local law enforcement.

Designated staff members may ban people from entering a library for more than one day (trespass). Individuals may be banned for a limited period of time, indefinitely pending a legal resolution, or permanently. The length of time of the ban will depend on, but is not limited to the following factors:

  • Severity of the offense
  • Repeated offenses
  • Likelihood of possible continued problems
  • Safety of staff and patrons
  • Preservation of the library environment

When an individual is banned, they and local law enforcement will be notified. Other GRRL libraries will be notified if the ban is for all libraries. If a banned individual returns to any GRRL library in violation of the ban, law enforcement may be contacted to cite them for trespass.

The Library Executive Director is the final GRRL arbitrator in any trespass issue. Any appeals beyond that level should be directed to the local library board or city council as appropriate.


Chapter 2. Internet

Patrons may be banned from using the library's computer stations if they are found to be in violation of the library Acceptable Use Policy. Patrons found in violation of these policies will be banned from using the computer workstations. Length of ban will be based on the severity and/or number of offenses. If the rules violation is severe, however, the Executive Director may ban the individual from using library computer services, or the library, permanently.

If illegal activities are observed, law enforcement may be called, and the patron may be banned from all further access to GRRL libraries.


Chapter 3. Unattended Children and Vulnerable Adults

Great River Regional Library welcomes children of all ages to use its facilities and services. Since all visits to the library should be positive, enjoyable experiences for children, their safety and well-being while they are in library buildings is of great concern.

Children should always be accompanied by a parent/guardian or designated caregiver while in a Great River Library. Ultimate responsibility for the behavior and well being of children using the library rests with the parent/guardian or designated caregiver and not with the library's personnel. Young children may not be safe when left unattended at the library. Since responsible adults may choose not to stay with young children at GRRL libraries, the following identifies the unattended and/or vulnerable child and addresses problems that may arise.

Definitions

An unattended child is any young person using the library facility unaccompanied by a responsible adult or left alone in one part of the library while the adult is in another.

A vulnerable child is an unattended child whose safety or well-being could be endangered either in the building, or if they were to leave the library.

Because children develop and mature at different rates, there is no particular age at which all children are ready to cope with the variety of circumstances they may face alone in the library. Library staff must use their judgment and discretion in determining whether or not an unattended child is vulnerable or at risk.

A designated caregiver should be at least 16 years old.

Staff will make every attempt to locate a parent or caregiver of an unattended child within the library. However, local law enforcement will be called if a parent or caregiver cannot be located.

  1. Library staff must assist all customers in the library and they are not permitted to assume responsibility for the safety, care, supervision, or entertainment of specific children at the expense of others who may need assistance as well.
  2. A responsible adult or caregiver must remain in the library when children ages 6 and under are attending a library-sponsored program, such as story time.

Vulnerable Adults

Vulnerable adults are those individuals who because of physical or mental disability are dependent on others for care. GRRL staff will make every attempt to locate a caregiver for unattended vulnerable adults before calling local law enforcement for assistance.

Approved Date: prior to May 2010
Effective Date:
Revised Date: 05/11/10, 03/20/12


Chapter 4. Service Animals

The Great River Regional Library System (GRRL) recognizes that some patrons with disabilities may have service animals, which are trained to assist or accommodate a person with a sensory, mental, or physical disability or to perform tasks for the benefit of a disabled individual. GRRL recognizes legal rights under federal and state laws regarding use of service animals. GRRL also considers the safety and health of all of its patrons, the public and library staff to be of utmost priority.

No pets or animals other than service animals, service animals in training, or animals featured in GRRL approved programs are allowed in GRRL libraries. Owners of pets will be asked to remove them from the library.

A service animal is defined as: "a dog that is trained for the purpose of assisting or accommodating a person's sensory, mental, or physical disability." A miniature horse may also qualify as a service animal under certain conditions set forth below. All other species of animal, whether wild or domestic, trained or untrained, do not qualify as service animals.

A miniature horse may qualify as a service animal if:

  1. the miniature horse has been individually trained to do work or perform tasks for the benefit of the individual with a disability
  2. the public facility can accommodate the miniature horse accounting for its type, size and weight;
  3. the handler maintains sufficient control of the miniature horse; the miniature horse is housebroken; and the presence of the miniature horse does not compromise legitimate safety requirements that are necessary for safe operations. 28 C.F.R §36.302.

Individuals with disabilities may bring their service animals into all areas of the library where members of the public are normally allowed to go. All service animals must be under the full custody and control of their handler at all times. Also, all service animals must be on a leash or harness at all times unless the handler is unable to leash or harness the animal because of a disability or use of a leash or harness would interfere with the animal's safe, effective performance of work or tasks. If the service animal cannot be leashed or harnessed, it must be otherwise under the handler's control (e.g., voice control, signals, or other effective means). Owners of the service animals are solely responsible for the supervision and care of the service animal. Therefore, owners must keep the service animal directly with them at all times.

A person with a disability may be asked to remove a service animal if:

  1. The animal is out of control, such as uncontrolled barking or jumping on people, and the animal's handler does not take effective action to control it; or
  2. The animal is not housebroken.

Fear of allergies, annoyance on the part of other patrons or employees or fear of animals are not valid reasons for denying access or refusing service to people with service animals or service animals in training.

Dogs and other animals whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA and are not permitted in library facilities.

Staff may not make inquiries about a service animal when it is readily apparent that the animal is trained to do work or perform tasks for an individual with a disability. When it is not readily apparent that the animal is a service animal, staff may ask the following two questions:

  1. Is the animal a service animal required to be present because of a disability?
  2. What work or task has the animal been trained to perform?

Staff may not ask about the owner's disability. Staff may not ask for documentation or proof that the animal has been certified, trained, or licensed as a service animal.

If an animal is properly excluded, library staff should give the person with the disability the option to obtain library services without having the service animal or service animal in training on the premises.

Approved Date: 05/21/13
Effective Date: 05/21/13
Revised Date: 01/15/19
 

Chapter 5. Rules of Behavior

Each GRRL library has its own Rules of Behavior approved by a library board or city council.


Chapter 6. Behavior Outside the Library

Activities occurring outside GRRL libraries are the responsibility of local law enforcement officials. It is not possible for GRRL staff to observe and/or monitor public activities occurring outside the library property.


Chapter 7. Communication

Staff will inform supervisors and other staff of issues related to violations of library rules of behavior. The Library Executive Director will be informed of all incidents that result in a patron being trespassed from the library.


Chapter 8. Injuries

Should staff sustain an injury from a patron, staff will inform a supervisor, Patron Services Supervisor and/or Associate Director immediately. The appropriate forms must be completed in accordance with GRRL worker's compensation policy.

Approved Date:
Effective Date:
Revised Date: 07/16/19

admin Wed, 10/17/2018 - 10:22

GRRL Communications & Fund Development Policies

GRRL Communications & Fund Development Policies

Chapter 1. Communications      
Introduction

Chapter 2. Fund Development      
Introduction


Chapter 1. Communications

Introduction

Great River Regional Library takes an active role in promoting its materials and services throughout the community. Through promotional materials, media relations, speaking engagements, and advocacy efforts, GRRL will strive to increase awareness of library services among users and nonusers, endeavoring to inform all citizens about the various ways the library can enhance their lives. It will promote to people of all ages, active participation in the varied services offered by the library, and it will encourage their continued support of the library and its mission.

Approved Date: 03/20/12      
Effective Date: 03/20/12      
Revised Date: 07/17/18


Chapter 1A. Media Relations

Contacts to the media initiated by the Library will be made by the Executive Director, Communications & Development Coordinator or designated staff. Library staff are not expected to initiate contact with the media, nor to speak for the library unless authorized to do so.

Contacts initiated by the media should be handled within Communications & Development guidelines. Contacts regarding an emergency or crisis situation should be directed to the Executive Director or Communications & Development Coordinator. Official statements to the public and the media will be made by the Executive Director or an appropriate designee.

Approved Date: 03/20/12      
Effective Date: 03/20/12      
Revised Date: 07/17/18


Chapter 1B. Advocacy

GRRL will seek out opportunities to promote its services and advocate for the library to community groups. Executive Director or designee will approve speaking engagements or other public presentations made by library staff on behalf of the library.

As a vital part of Central Minnesota, GRRL will champion sufficient funding and recognition for the library and invite the public to join in this effort. Staff will stay well-informed on local, state, and national issues and proposed legislation that may affect GRRL. Staff will advocate, support, defend and speak out about library issues at board meetings or hearings, as well as with citizens, government leaders, and elected officials. GRRL staff will communicate regularly about the library's services and cultivate effective working relationships with key government officials.

Approved Date: 03/26/06      
Effective Date: 03/26/06      
Revised Date: 05/11/10, 03/15/11, 03/20/12, 07/17/18


Chapter 1C. Marketing Services Support for Various Support Groups

Marketing resources will be provided by the GRRL Communications & Development Department to support local library advocacy efforts. This support will include materials for the establishment of a Friends of the Library organization in a branch community, such as posters for organizational meetings and membership brochures. Marketing resources will be available for GRRL programs co-sponsored with Friends groups.

All costs for services outsourced to vendors and suppliers (i.e. brochure printing or advertisements) will be the responsibility of the Friends of the Library group. The GRRL logo must be placed on materials prepared with the assistance of GRRL staff and resources.

Marketing resources will be available for Friends fundraisers if the project will generate funds that will benefit the GRRL or a branch library. Materials for these events must state the proceeds will benefit "GRRL and [BRANCH] Library," and proceeds must be directed to GRRL, where they can be designated for a specific purpose or branch. Marketing support will not be available for Friends fundraisers that solely raise funds for the Friends.

Approved Date: 03/26/06      
Effective Date: 03/26/06      
Revised Date: 05/11/10, 03/15/11, 03/20/12, 07/17/18


Chapter 2. Fund Development

Introduction

Great River Regional Library (GRRL) qualifies to receive tax deductible contributions under section 509(a)(1) and 501(c)(3) of the Internal Revenue Service Code. The mission of GRRL Fund Development is to:

  1. Provide financial support to improve and enhance its services.
  2. Realize the library mission to inspire Central Minnesota residents to Explore, Learn and Connect,
  3. Achieve its vision to be the Neighborhood Gateway: Inspiring Central Minnesota to shape the future through exploration, knowledge and connection.

Approved Date: 03/26/06      
Effective Date: 03/26/06      
Revised Date: 05/11/10, 03/15/11, 03/20/12, 07/17/18, 07/18/23


Chapter 2A. Fund Development Committee

The Fund Development Committee supports the Library’s fundraising activities and advances fundraising at GRRL. The committee consists of members of the GRRL Board, the Executive Director, Communications & Development Coordinator and donors. Committee members participate in fundraising efforts, take on assigned volunteer tasks and monitor planned giving funds. The committee presents fundraising information and makes recommendations on fundraising to the GRRL Board of Trustees. Committee members are eligible for travel and per diem reimbursements consistent with the rules set forth for Board members in GRRL bylaws.

Approved Date: 07/18/23     
Effective Date: 

Revised Date: 


Chapter 2B. Gift Solicitation/Grant Application

GRRL staff and volunteers are partners in fundraising for GRRL. They are encouraged to attract private support to GRRL. Gift solicitations, both monetary and in-kind, made on behalf of the library must meet Communications & Development guidelines and be coordinated with the GRRL fundraising plan. Accepting additional funds for technology and/or specialized equipment must be pre-approved and in keeping with GRRL policy.

GRRL staff should not solicit gifts or apply for grants in their official capacity as a GRRL staff member, on behalf of a non-GRRL entity. A non-GRRL entity is another organization, business, etc. with which GRRL has no functional authority, such as a Friends of the Library organization.

Approved Date: 03/26/06      
Effective Date: 03/26/06      
Revised Date: 05/11/10, 03/15/11, 03/20/12, 07/17/18


Chapter 2C. Gift Acceptance

GRRL solicits and accepts gifts that are consistent with its mission and that support its core programs, as well as special projects. Donations and other forms of support will generally be accepted from individuals, partnerships, corporations, foundations, government agencies, or other entities subject to the following limitations:

  • GRRL reserves the right to accept or decline any gift not expressly intended for GRRL,
  • GRRL reserves the right to decline any gift not consistent with its mission or in violation of any federal, state or municipal law,
  • All gifts of property or material that are accepted by GRRL become the property of GRRL. GRRL reserves the right to use and dispose of donated materials and funds as appropriate for current needs,
  • GRRL will not assess the value of any gifts of property for tax purposes,
  • Gifts will not be accepted that require or stipulate the future employment at GRRL of any specified person or doing business with any specified company or person.

All decisions to solicit and/or accept potentially controversial gifts will be made by the Fund Development Committee of the GRRL Board in consultation with the Executive Director. The primary consideration will be the impact of the gift on the organization.

In the course of its regular fundraising activities, GRRL will accept donations of money, real property, personal property, stock and in-kind services. Certain types of gifts must be reviewed by the Executive Director prior to acceptance due to the special liabilities they may impose for GRRL. Examples of gifts which will be subject to review include gifts of real property, personal property or securities.

Ownership of all gifts directed to GRRL vests in GRRL, whether said gifts are for the benefit of GRRL generally or for some specific purpose in it. Funds designated in writing by the donor for a specific purpose or branch will be encumbered on behalf of that purpose or branch in a special account at GRRL. Undesignated gifts shall be used for such purposes as GRRL judges will best advance its mission and priorities. GRRL will make every attempt to honor the donors request; however, GRRL will act in the best interest of the organization.

GRRL may accept gifts of materials or other in-kind items. Library materials accepted are subject to the GRRL Collection Development Policy. In-kind items accepted and designated for use at a GRRL Library are subject to the terms of the Library Branch Agreement.

GRRL may accept monetary or other gifts designated for new or improved library capital building campaigns, if authorized by the GRRL Board of Trustees. Such gifts will remain under the fiduciary control of the local library board or city that owns the building. That entity will be responsible to ensure that donated funds are properly accounted for, that expenditures are made in accordance with the donor's wishes, and that reports to donors on the use of such funds are facilitated.

GRRL staff, in their official capacity as a GRRL staff member, may not deposit monetary gifts intended for Friends organizations, local library boards, or other non-related entities, in any financial account. Designated members of those sponsoring organizations must conduct gift deposit and accounting for Friends of the Library or local library board fundraisers.

GRRL staff, in their official capacity as a GRRL staff member, may not serve as a signatory on or have any access to any financial accounts on behalf of a non-GRRL entity with which GRRL does not have functional authority.

Refer to GRRL Collection Development and Finance Policies for related information on gifts of materials, in-kind items, library book sales, gift receipting and grants.

Approved Date: 03/26/06      
Effective Date: 03/26/06      
Revised Date: 05/11/10, 03/15/11, 03/20/12, 07/17/18


Chapter 2D. Equipment Donation

GRRL generally does not accept donated equipment. In the event that an exception is made and the equipment is accepted, the donation must enhance the mission of GRRL. GRRL reserves the right to decline any equipment donation for any reason. This equipment will be considered the property and full responsibility of GRRL.

Branch staff are encouraged to work with their city administration in accepting monetary or in-kind gifts for furnishings and facility equipment not provided by GRRL. Examples are furniture and shelving. The City will be responsible to ensure that donated funds are properly accounted for, that expenditures are made in accordance with the donor’s wishes, and that acknowledgements to donors are facilitated.

The Associate Director - Information Technology (IT) will determine the suitability of donated equipment that is operated or maintained by IT.

The Associate Director - IT and/or the Library Executive Director must approve equipment donations and monetary donations designated for a particular technology purpose in writing prior to the acceptance. Failure to obtain prior written approval may result in removal of the equipment and/or disciplinary action for staff.

Equipment donations need to follow standard donation procedures. Equipment that is donated may be reallocated or disposed at the discretion of the Associate Director - IT.

Approved Date: 03/26/06      
Effective Date: 03/26/06      
Revised Date: 05/11/10, 03/15/11, 03/20/12, 07/17/18


Chapter 2E. Gift Receipting

The Accounting Department is responsible for processing and acknowledging all accepted gifts to GRRL in writing and in a manner that satisfies the IRS's substantiation requirements for the deduction of charitable gifts by individual donors. The ensuing documents are deemed to be the official acceptance of the gift and its related terms and conditions, as well as official certification of the donation for income tax purposes.

Gifts to GRRL will be valued on the date postmarked, if mailed, or on the date received, if delivered to a GRRL library. All gifts must be postmarked or received no later than December 31 for inclusion in the current fiscal year.

In certain circumstances, individuals may wish to donate expense reimbursement fees or other expenses earned in the course of their GRRL duties. Such amounts constitute taxable income in their hands. If the individual does choose to donate these to GRRL, he/she shall first be required to accept payment for services, then proceed to make a donation in order to qualify for income tax deductions. Forfeiture of payments or redirection of funds, while constituting a gift, does not qualify for tax deductions.

Approved Date: 03/26/06      
Effective Date: 03/26/06      
Revised Date: 05/11/10, 03/15/11, 03/20/12, 07/17/18


Chapter 2F. Gift Recognition

The Communications & Development Department shall advise the Library Executive Director and Board of Trustees of gifts received, making reasonable effort to protect the confidentiality of donors when requested.

Gifts received by GRRL will be recognized through appropriate venues during the course of each fiscal year (January 1- December 31). This public recognition is meant to express GRRL's appreciation and gratitude for the generosity of those individuals and institutions that have committed themselves to supporting and advancing library programs and services.

GRRL will honor donors' wishes as to how published credit should appear and will honor those who wish for their contributions to be credited anonymously.

Individuals whose gifts are matched by their employers will receive recognition but will not receive individual credit for the amount matched. Employers who match gifts will receive recognition for the amount matched.

Refer to the GRRL Collection Development Policy for policy regarding books or other library materials.

Approved Date: 03/26/06      
Effective Date: 03/26/06      
Revised Date: 05/11/10, 03/15/11, 03/20/12, 07/17/18


Chapter 2G. Discontinuing Contact Upon Request

GRRL will discontinue contacting, for Fund Development purposes, any person upon his/her oral or written request directed to the Communications & Development Department. The Communications & Development Department will maintain a record of all requests by persons who indicate that they do not wish to be contacted by or on behalf of GRRL.

Approved Date: 03/26/06      
Effective Date: 03/26/06      
Revised Date: 05/11/10, 03/15/11, 03/20/12, 07/17/18


admin Wed, 10/17/2018 - 11:58